“To work in this industry and be successful is all about caring for those people whom you come into contact with and serving their needs whatever that may be. “ Mr. Alex Willats Alex Willats is General Manager of the Grand Hyatt Shanghai, responsible for the hotel’s day-to-day operations and Read more…
“You are only as good as your last service, which instills in me a constant drive for improvement to make it even better the next time. “ Mr. Moritz Kam Moritz Kam is the new Director of Food and Beverage at Andaz Singapore. He brings a wealth of knowledge and Read more…
“I like people, and I like different cultures. Combined with the opportunity to manage a hotel with its challenges and opportunities, it was always a clear goal of mine.” Mr. Danny Luetzel Recently I met Swiss hotelier Danny Luetzel for an interview at Hotel Éclat Beijing, the renowned art boutique Read more…
“..those guests to-date have become loyal fans who would follow me wherever I work. They know they will be in good hands.” Mr. Jack Widagdo I met Jack 6 years ago at the time he was general manager of the beautiful Alila Anji in Zhejiang, China. Jack has since returned Read more…
“Serve the right food to the customer with a heart.” Chef Chew, Chen Shiong A lot of readers are interested to know the job of a hotel executive chef, what they do, what they think, and how the heck they can make so delicious cuisines. One day I mentioned this Read more…
“Hospitality is about people and communication. I enjoy meeting and communicating with people from different backgrounds in different places every day.” Mr. Magdy Halim Last week I had an interview with Mr. Magdy Halim, general manager of the famed Radisson Collection Hotel, Yangtze Shanghai. Magdy has 27 successful years in Read more…
“..Our industry is very diverse and can offer various career paths for everyone. Take the time to experiment as much as possible early on; all those experiences will contribute to build you stronger..” Mr Pierre-Antoine Penicaud Four years ago I had this trip back to Hong Kong and instead of Read more…
Spectacular Christmas Lighting Performance last night at the Conrad Shanghai Watch here
Great Xmas Lighting Ceremony at the Radisson Collection Hotel Yangtze Shanghai Watch here
Waldorf Astoria Shanghai’s Flamed Watermelon Pandan Sandwich – just like magic Watch the magic here
Unforgettable Connoisseur Gala by Waldorf Astoria Shanghai On The Bund (part 1) Watch here
Regent Hong Kong Grand Opening. From the legendary Aqualuna junk to the jaw-dropping aerial dancers along the city skyline – a captivating experience from start to finish. Watch here
Tyrone Tang (CEO/Jin Jiang Inl Hotel Co., Ltd.) at the Jin Jiang Radisson Roadshow, Shanghai stop Watch: Jin Jiang Radisson Roadshow (Shanghai stop)
The grand reopening of Sofitel Bangkok Sukhumvit that started with a Blessing Ceremony by the monks. Sofitel Bangkok Sukhumvit, in the heart of Bangkok, witnesses the evolution of experiences, blending French aesthetics with Thai traditions. Watch The grand reopening of Sofitel Bangkok Sukhumvit
Jean-Jacques Morin , Accor Deputy CEO and Premium, Midscale & Economy Division discusses Asia strategy on Bloomberg Markets Asia Video Accor’s Asia Strategy
On average, bartenders probably do 10-12 hours shifts, sometimes with no break. There are hours of prep work, hours of clean up, and hours of catering to the demands of people who have no concept of a bartender’s actual hours. Bartending is largely about multi tasking and quick memory recall. Read more…
Champagne Sabering Experience at The St. Regis Shenzhen Watch here
While attending the International Travel Expo in Ho Chi Minh City (ITE HCMC 2023) last month as hosted media, I had the pleasure visiting Lacàph Coffee, one of the programmes arranged by the city’s Department Of Tourism. I was then thinking, wow, if this place was endorsed by city’s promotion, Read more…
“From the beginning, I envisaged Mondrian as the beating heart of this extraordinary city and the new home of art-forward cool, a catalyst to forge connections with like-minded people. “ Accor and Ennismore’s Mondrian brand debuted in Singapore this March with the opening of Mondrian Singapore Duxton. Recently I had an Read more…
“I am always happy to receive reviews as it affirms if how you feel about your hotel is true… or not. “ Recently I had a trip to Hunan Province in the middle of China. I made an interview with the Swiss hotelier Aref Sayegh at the InterContinental Changsha. Aref Read more…