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Multiple accolades for Marriott Hotels & Resorts as 3 team members are recognised at the hospitality industry’s most prestigious awards.

Marriott celebrates the achievements of its team at the 11th edition of the Stelliers Greater China Awards Ceremony held on Dec 13th at the JW Marriott Macau. Stelliers is the region’s most prestigious awards platform honouring hospitality professionals.

This year, three hoteliers from Marriott received recognitions for their exceptional contributions – both to the hotel and the industry. Among the winners are:

  • Martina Mao, Deputy General Manager, Sheraton Sanya Resort awarded Owner of the Year
  • Melissa Ma, Director of Marketing & Communications, The Ritz-Carlton, Beijing awarded Marketing & Communications Hotelier of the Year
  • Man Ng, Tailor, W Macau – Studio City awarded Unsung Hero of the Year

The Stelliers Greater China Awards recognise 103 finalists across 22 categories, with accolades celebrating professionals from all hotel departments: Butler, Chef, Concierge, Engineering, Finance, Food & Beverage, Front Office, General Manager, Green, Hotel Manager / Resident Manager, Housekeeping, Human Resources, Hygiene & Food Safety, Information Technology, Marketing & Communications, Mixologist, Owner, Revenue Management, Sales, Sommelier, Unsung Hero, and Wellness & Spa.

This inclusivity ensures that every integral role within the hotel industry receives the honour it deserves, from executive leadership to frontline staff and behind-the-scenes champions.

General Manager of the Year 年度总经理 Ms. Kristina Snaith-Lense of The Upper House Hong Kong
Winner in the Category Marketing & Communications 年度市场与传讯部酒店人 Ms. Melissa Ma of Ritz-Carlton Beijing
2024 Stelliers Awards 大中华区颁奖典礼
2024 Stelliers Awards 大中华区颁奖典礼 (2)
2024 Stelliers Awards 大中华区颁奖典礼 (3)
2024 Stelliers Awards 大中华区颁奖典礼 (4)

Judged by an esteemed panel of industry leaders, the Stelliers selection process is rigorous and transparent, assessing nominees based on their innovation, leadership, performance, and impact on the industry.

This year’s judges included prominent figures such as Jackey Yu, Partner at McKinsey & Company; Kevin Tan, General Manager and Vice President at CITS American Express Global Business Travel; Kitty Huang, General Manager at Oracle Hospitality, Greater China; May Wong, CEO at Dong Luxury Travel Collection, and Rainer Burkle, former Area Vice President Luxury at Marriott International, Greater China.

“As the year draws to a close, it is with great joy that we celebrate the incredible individuals of the hotel industry, recognising their successes and accomplishments over the past 12 months. At Stelliers, we firmly believe that it’s the people who truly make a difference and it is our privilege to provide a platform that lets their brilliance shine.” – Stephane de Montgros, Co-Founder of Stelliers.

As the hospitality landscape evolves, Stelliers continues to celebrate innovation and creativity, highlighting how its people are transforming the way hotels operate.

Through its partnerships with leading organisations, Stelliers also aims to foster a culture of collaboration and excellence within the industry. This year’s partners included:

  • Nespresso, who continue to redefine coffee experiences with innovative solutions for luxury hospitality.
  • Moët Hennessy Diageo (MHD), leading the way in luxury beverages, offering iconic spirits and wines.
  • SAINT BELLA INC., who are revolutionising modern-day postpartum care in collaboration with luxury hotels across the region.
  • JUMA by Alia Juma, crafting timeless artworks and textiles out of recycled materials that blend luxury and sustainability.
  • GHC Asia, delivering expert public relations and strategic communications for the hospitality industry.

万豪酒店英才闪耀 2024 年 Stelliers 大中华区颁奖典礼

万豪国际集团多名成员荣获酒店业至高荣誉。

Martina Mao
Ms. Melissa Ma
Ma Ng

万豪国际集团在第 11 届 Stelliers 酒店人奖大中华区颁奖典礼上喜获卓越成就。本年度,3名集团成员因在酒店及行业中的杰出贡献而获得表彰。

获奖者包括:

  • 来自三亚喜来登度假酒店的副总经理Martina Mao,荣获年度业主代表奖。
  • 来自北京丽思卡尔顿酒店的市场与传讯部总监Melissa Ma,荣获年度市场与传讯部酒店人奖。
  • 来自澳门新濠影汇W酒店的裁缝Man Ng, 荣获年度无名英雄奖。

在澳门 JW 万豪酒店举行的 Stelliers 大中华区颁奖典礼上,共有 103 位来自酒店各部门的专业人士入围 22 个类别奖项的决赛。

这些奖项旨在表彰来自酒店各部门的专业人士:酒店管家、厨师、礼宾、工程、财务、餐饮、前厅、总经理、绿色环保、酒店经理/驻店经理、客房服务、人力资源、卫生与食品安全、信息技术、市场与传讯、调酒师、业主、收益管理、销售、侍酒师、无名英雄以及健康与水疗等。

这一包容性确保了酒店业各个关键岗位的贡献,从行政领导到一线员工和幕后英雄,都能得到应有的认可。

General Manager of the Year 年度总经理 Ms. Kristina Snaith Lense of The Upper House Hong Kong
General Manager of the Year 年度总经理 Ms. Kristina Snaith-Lense of The Upper House Hong Kong
WInner in the Category Marketing Communications 年度市场与传讯部酒店人 Ms. Melissa of Ritz Carlton Beijing
Winner in the Category Marketing & Communications 年度市场与传讯部酒店人 Ms. Melissa Ma of Ritz-Carlton Beijing
2024 Stelliers Awards 大中华区颁奖典礼
2024 Stelliers Awards 大中华区颁奖典礼
2024 Stelliers Awards 大中华区颁奖典礼 2
2024 Stelliers Awards 大中华区颁奖典礼 (2)
2024 Stelliers Awards 大中华区颁奖典礼 3
2024 Stelliers Awards 大中华区颁奖典礼 (3)
2024 Stelliers Awards 大中华区颁奖典礼 4
2024 Stelliers Awards 大中华区颁奖典礼 (4)

Stelliers 酒店人奖评选过程由一批行业领袖组成的评审团严格评审,评选标准涵盖创新、领导力、业绩表现及其对行业的影响。

本年度的评审团包括知名人士,麦肯锡全球董事合伙人兼麦肯锡大中华区旅行和旅游业务的负责人余子健、美国运通全球商务旅行副总裁兼国旅运通全球商务旅行总经理谭浩凌、甲骨文文旅事业部大中华区总经理黄素卿、洞天奢华旅游汇集首席执行官黄君荃,以及前万豪集团大中华区豪华品牌副总裁Rainer Burkle等。

“随着年末的临近,我们满怀喜悦地庆祝酒店行业中那些卓越的个人,认可他们在过去一年中的成功与成就。在Stelliers,我们深信真正带来改变的是人,能够为这些杰出人才提供一个闪耀光芒的平台,是我们的荣幸。”—— Stephane de Montgros, Stelliers联合创始人

随着酒店业不断发展,Stelliers 酒店人奖将继续保持创新与创意,突出展示酒店人才如何改变行业运行的方式。

通过与领先企业的合作,Stelliers还旨在推动行业内协作与卓越的文化。今年的合作伙伴包括:

  • 奈斯派索(Nespresso),凭借创新解决方案重新定义奢华酒店的咖啡体验。
  • 酩悦轩尼诗帝亚吉欧(Moët Hennessy Diageo),拥有标志性品牌的全球高端葡萄酒及烈酒领导者之一。
  • 圣贝拉母婴护理中心(SAINT BELLA INC.),与区域内的奢华酒店合作,革新现代产后护理。
  • JUMA by Alia Juma,利用回收材料打造融合奢华与可持续性的经典艺术品与纺织品。
  • 嘉希传讯(GHC Asia),提供酒店业专业公关与战略传播服务。

Paul Lo

Paul is the publisher of Red Bird Travel News, from Hong Kong, now living in Shanghai, and has worked at South China Morning Post, Apple Daily, Shanghai Daily, and Global Times.