Nov 20 2024
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou has appointed new DOSM
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou has appointed Keynes Hu as the new Director of Sales and Marketing. Keynes will be fully responsible for the hotel’s sales and marketing activities, driving the hotel’s continued development in the competitive market.
Keynes has achieved a Master’s degree in Hotel and Tourism Management from Hong Kong Polytechnic University. He has previously held positions in different international hotel groups such as Four Seasons, Hyatt, Hilton, and InterContinental.
“I am honoured to join The Azure Qiantang, a Luxury Collection Hotel, Hangzhou. I will optimize market strategy and work closely with the team to enhance revenue, while expanding the hotel brand influence in the market.” Keynes said.
The hotel believes that Keynes’ keen market insight and rich management experience will lead the sales and marketing team to achieve even better results in the future, thus furthering the hotel’s development.
杭州绿城尊蓝钱江豪华精选酒店近日宣布任命胡珂先生为酒店市场销售总监。胡珂先生将全面负责酒店销售及市场推广等管理工作。
胡珂先生取得香港理工大学酒店及旅游管理硕士学位，进一步强化了他在酒店开业筹备、市场营销及运营管理方面的理论体系和实践能力，形成了系统化的酒店经营管理创新理念。
他曾先后在四季、凯悦、希尔顿及洲际等全球知名酒店集团旗下酒店任职。多年的奢华品牌酒店工作经历，胡珂先生积累了丰富的市场营销与运营管理经验。
对于此次履新，胡珂先生表示“我非常高兴加入杭州绿城尊蓝钱江豪华精选酒店，我将进一步优化酒店的市场营销策略，与团队紧密合作，致力于提升酒店的品牌和市场影响力，进而助力酒店创造更好的经营绩效。”
酒店相信，胡珂先生凭其敏锐市场洞察力及丰富市场销售管理经验，将带领杭州绿城豪华精选酒店的市场销售团队在未来再创佳绩，为酒店的发展注入新的动力。
Nov 19 2024
W Kuala Lumpur Appoints Zoe Seow As New Director Of Sales & Marketing
W Kuala Lumpur has announced the appointment of Zoe Seow as its new Director of Sales & Marketing, effective November 4, 2024.
With a remarkable career spanning nearly two decades in the hospitality industry, Zoe brings a wealth of expertise in sales, marketing, revenue optimization, and strategic growth to the W Kuala Lumpur team.
She steps into the role, succeeding Lisa Low, who has recently been promoted to Hotel Manager. With this transition, she takes on the responsibility of filling some big shoes and upholding the high standards set by her predecessor.
Zoe began her journey at Equatorial Regional Office as a Reservation Agent, where her dedication quickly propelled her forward. She advanced to the role of Account Manager at Renaissance Kuala Lumpur Hotel before joining The Westin Kuala Lumpur as Assistant Director of Business Development in 2009. Her outstanding leadership and drive were recognized, and in 2011 she was promoted to Assistant Director of Sales.
In 2012, Zoe joined the Starwood Malaysia National Sales Team as Assistant Director of Sales, playing an integral role within the pioneering group. Her significant contributions continued, and in 2014 she ascended to the role of Director of Sales, where she was instrumental in the successful pre-opening of Four Points by Sheraton Puchong.
Most recently, Zoe served as Director of Sales & Marketing at Le Méridien Kuala Lumpur, where her strategic vision led to impressive growth and strong revenue outcomes across various business segments. Her leadership was further demonstrated through her work with the pre-opening task force for Sheraton Kuching and as part of the countdown team for Moxy Putrajaya in 2024.
Beyond her professional achievements, Zoe is passionate about fitness, especially body combat, and loves experimenting with new baking recipes with her family.
Nov 18 2024
St. Regis Beijing Appoints New Chinese Executive Chef
The St. Regis Beijing is pleased to announce the appointment of West Wei as the new Executive Chef for its renowned Chinese restaurant, Celestial Court.
Chef Wei began his culinary journey in 2008, has remained dedicated to the philosophy of “eating in harmony with nature” with the focus on seasonal dining.
Chef Wei has previously worked at Waldorf Astoria Beijing’s Zijin Mansion; Hua Yue Xuan also in Beijing; and Park Hyatt Shenzhen’s Altitudes. All are Michelin Star restaurants.
With his support in menu development and daily operations, the above restaurants have garnered multiple accolades, including three consecutive Michelin one-star ratings—an achievement that underscores his exceptional talent.
Coming to work at St. Regis Beijing represents a natural extension of his culinary thinking. In his new role Chef Wei aims to fuse the rich flavors of Lingnan cuisine with modern Beijing palate, thus creating innovative Chinese dishes that align with St. Regis’ reputation for combining modern luxury with timeless elegance.
Nov 16 2024
Vakkaru Maldives appoints Teddy Susanto Wiryawan as new General Manager
Vakkaru Maldives announces the appointment of Teddy Susanto Wiryawan as its new General Manager, bringing over 20 years of distinguished luxury hospitality expertise to one of the Maldives’ most beautiful island resorts.
Teddy joins Vakkaru Maldives from Hyatt, where he spent six years as General Manager across a variety of Alila Hotels properties in Southeast Asia. With a proven track record in enhancing guest experiences, Teddy is set to elevate Vakkaru’s status as a top-tier luxury destination.
After graduating from the Bali Tourism Institute in 2001 with a Bachelor of Applied Science in Hotel Administration, Teddy began his career at the Ritz Carlton in Bali. Two years later, he departed his home country of Indonesia for the United Arab Emirates, where he honed his guest relations skills during a six-year tenure with Shangri-La Hotels.
Having managed elite properties like Parrot Cay and the pre-opening of Sailrock Resort in Turks & Caicos, Teddy brings a wealth of knowledge in resort management. His career also includes leadership roles across the globe, from Thailand to the Caribbean. He has consistently driven exceptional hotel operations and enhanced guest satisfaction at each resort.
In his new role at Vakkaru Maldives, Teddy will oversee the resort’s operations, leading the team to enhance its offerings and ensure a guest experience that reflects the renowned Maldivian warmth and hospitality. With his wealth of expertise in both resort and city hotel management, Teddy is set to elevate Vakkaru’s status as a leading destination in the Maldives and beyond.
Nov 14 2024
Mumian Shanghai Expo Appoints Heidi Tang as Hotel General Manager
Yuen Kai Hotel Management Co., Ltd. (a joint venture by China Resources Land and Hyatt Hotels Group) has announced the appointment of Heidi Tang as General Manager of Mumian Shanghai Expo, due to open in the second quarter of 2025. Tang will take full responsibility of the hotel’s operation, positioning, and development strategies.
An extraordinary hotelier from Changsha in Hunan, Tang has over 17 years experience in hospitality. Her career stretches across the country covering global hotel chains such as Marriott, InterContinental, Wanda, as well as overseeing the successful openings and operation of the luxury Niccolo and lifestyle Maqo both under Wharf Hotels, in Changsha.
Prior to this, Tang served as the Area Hotel Manager of Niccolo Changsha and Maqo Changsha.
Mumian Shanghai Expo is scheduled to open in the second quarter of 2025. The property is both the first MUMIAN hotel and the first Unbound Collection by Hyatt in Shanghai. It marks a significant milestone of collaboration between China Resources Land and Hyatt Hotels.
On a personal note, Tang’s appointment also marks her first venture in Shanghai on the career level. The management believes her leadership will continuously inspire and drive the hotel into a success.
润凯控股有限公司任命唐亚航女士为上海世博木棉花凯悦臻选酒店总经理，全面负责酒店的整体运营管理，市场定位及多元发展策略。
来自星城长沙的唐亚航女士拥有超过17年酒店从业经验及专业市场销售背景，曾在多个城市的不同品牌喜来登、威斯汀、洲际、万达、香港九龙仓集团旗下尼依格罗，玛珂等国际品牌酒店担任重要管理职位，并成功筹开和定位两家不同风格的奢华天际酒店和生活方式酒店。她在多个不同职位上展示了独特且出色的才能，持续增长的收入和市场口碑让她所在的每个酒店成为市场竞争群组排名第一的领跑者。履新前，她于长沙尼依格罗酒店和长沙玛珂酒店担任区域酒店经理一职。
酒店将于2025年第二季度正式开业，届时将成为华润置地有限公司与凯悦酒店集团合作后，木棉花与凯悦臻选品牌在上海的第一家开业酒店。此次履新是她在魔都上海的首次启航，她锐意开放且富有激情和灵感，创意和突破的风格将不断激发团队潜能，提高市场口碑，跨越边界，持续开拓收入，利润和品牌的多元发展。
Nov 4 2024
Conrad Maldives Rangali Island appoints Akshat Sinha as the new Resort Manager
Conrad Maldives Rangali Island is pleased to announce the appointment of Akshat Sinha as the new Resort Manager. With over 15 years of experience in luxury hospitality management, Akshat brings a wealth of knowledge and expertise to the resort, where he will oversee all operational aspects and support the resort’s ongoing commitment to excellence.
Akshat’s impressive career includes leadership roles at some of Hilton’s most prestigious properties, such as Hilton Hiroshima and Hilton Tokyo Bay. His extensive experience in managing large-scale renovations, pre-opening operations, and driving commercial activities will be instrumental in enhancing the Conrad Maldives Rangali Island’s already renowned guest experience.
Recognized for his ability to elevate brand presence and streamline operations, Akshat has consistently delivered outstanding results throughout his career. At Hilton Hiroshima, he was a key figure in establishing the hotel as a market leader within six months of opening, ensuring profitability and strong guest satisfaction in a highly competitive environment.
Thomas Hoeborn, General Manager of Conrad Maldives Rangali Island, said, “We are excited to have Akshat on board. His experience and leadership qualities are perfectly aligned with our vision of maintaining our standing as a world-class destination. I am confident that his innovative approach and dedication will further enrich the experiences we offer to our guests.”
In his new role, Akshat will focus on executing key projects, including the ongoing repositioning of the resort’s dining venues and the introduction of new signature experiences that continue to set Conrad Maldives Rangali Island apart as a leader in luxury hospitality. His leadership will be crucial in upholding the resort’s legacy of innovation and ensuring that it remains a top destination in the Maldives.
“I am honored to join Conrad Maldives Rangali Island, known for its pioneering spirit and exceptional guest experiences,” said Akshat. “I look forward to working with the team to continue the tradition of excellence, introduce new initiatives, and further enhance the unique offerings that make this resort truly special.”
Nov 2 2024
The Peninsula Hotels Welcomes Philip Kadoorie as Newly Appointed Deputy Chairman
The Hongkong and Shanghai Hotels, Limited (HSH) is pleased to announce that Mr Philip Lawrence Kadoorie, Non-Executive Director of the Company, will be appointed as the Deputy Chairman of the Board to succeed Mr Andrew Clifford Winawer Brandler with effect from 1 January 2025. Mr Kadoorie will also be appointed as a member of the Executive Committee with effect from 1 January 2025.
Mr Andrew Brandler, Non-Executive Deputy Chairman of the Company, will resign as the Deputy Chairman of the Board with effect from 31 December 2024. Mr Brandler will remain a Non-Executive Director, the Chairman of the Finance Committee and a member of the Audit Committee, Remuneration Committee and Executive Committee. There are no changes in the terms of appointment of Mr Brandler as a Non-Executive Director following Mr Brandler’s resignation as the Deputy Chairman of the Board.
Mr Philip Kadoorie was appointed to the HSH Board in December 2017. He oversees a number of Kadoorie family interests in Hong Kong and overseas. He is a Non-Executive Director and a Member of the Sustainability Committee of CLP Holdings Limited; an Independent Non-Executive Director of CK Hutchison Holdings Limited, and a Director of Sir Elly Kadoorie & Sons Limited.
Mr Kadoorie has achieved a BSc in Communication from Boston University and holds an FAA commercial pilot’s license. He is the son of HSH Chairman, The Hon. Sir Michael Kadoorie, and is 32 years old.
Nov 2 2024
Amanda Hyndman Appointed as Chief Operating Officer at Mandarin Oriental
Mandarin Oriental has announced the appointment of Amanda Hyndman to the position of Chief Operating Officer, effective 1 November 2024, following the retirement of Christoph Mares. At this time, she will also continue in her current role as Chief People & Culture Officer.
Amanda Hyndman’s career spans over 30 years in the luxury hotel industry and she has been with the Group for 18 years. In that time, she has held several senior management roles in Mandarin Oriental hotels in the UK, Hong Kong, Bangkok and Washington DC as well as Area Vice President roles overseeing hotels in the UK, Germany, Czech Republic and Switzerland and thereafter Hong Kong, Macau and Southern China.
Her impressive contribution to the success of the Group led to her appointment as Group Director of Quality & Rooms in 2020 and her subsequent appointment in May 2023 as Chief People & Culture Officer with a task of driving the Group’s evolution from HR to People & Culture.
Under the leadership of Mandarin Oriental’s Group Chief Executive Laurent Kleitman, the Group has recently unveiled a global growth strategy that is focused on elevating its luxury credentials, accelerating the pace of global expansion, and innovating with brand-led, guest centric experiences delivered through an enhanced operating framework that uses digital platforms and enhanced technology to facilitate greater operating efficiency.
Amanda Hyndman is a graduate of University of Strathclyde in Glasgow – United Kingdom
Oct 30 2024
Abe Liao has been appointed Managing Director at The Watergate Hotel
Abe Liao, an esteemed leader in the luxury and lifestyle hospitality industry, has been appointed Managing Director at the famed Watergate Hotel.
With an impressive track record in overseeing premier properties and guiding operations to new heights, Liao brings a wealth of experience, insight, and passion to this iconic property.
Previously, Liao served as Vice President of Operations at Aimbridge Hospitality, where he oversaw up to 20 hotels across the continental United States, with a specialization in Independent and Soft-Branded Hotels.
This diverse portfolio spanned luxury and lifestyle products in major metropolitan markets including Sedona, Dallas, New Orleans and Boston. Liao’s expertise in financial planning, guest experience, and operational management helped position these properties as leading destinations in the competitive hospitality industry.
Prior to Aimbridge, Liao was Regional General Manager at Lore Group in Washington, D.C., overseeing both Riggs Washington DC and Lyle Washington DC. During his tenure, he led Riggs DC to numerous accolades, including its inclusion in Travel + Leisure’s World’s Best Hotel Awards and Condé Nast Traveler’s Readers’ Choice Awards.
His leadership also played a crucial role in establishing Lyle DC as a top-rated soft-deco hotel in Dupont Circle, earning the #1 spot on TripAdvisor’s Travelers’ Choice Awards for Hottest New Hotels in 2022.
Liao’s career is underscored by a deep commitment to community and hospitality excellence. As a sitting member of the Board of Directors for the Hotel Association of Washington DC, he continues to contribute to the local hospitality landscape.
In addition to his professional accomplishments, Liao remains actively involved in the local community. A native Washingtonian, Liao currently resides in Arlington, Virginia, and enjoys road cycling, cooking, and spending time with his family and their rescue dog, Izzy.
Oct 30 2024
Larisa Uskar has been appointed Corporate Director of Brand Marketing at Rotana
Philip Barnes, CEO of Rotana Hotels announced the appointment of Larisa Uskar to the position of Corporate Director of Brand Marketing.
With her extensive experience across global hotel brands such as Jumeirah, Fairmont, Raffles Hotels, Accor, and IHG, Larisa will oversee a comprehensive brand uplift and the development of an innovative marketing strategy at both corporate and property levels.
As part of Rotana’s ongoing commitment to women’s empowerment, Larisa will also play a key role in fostering female leadership and creating opportunities for women to thrive in the hospitality industry. Her leadership will be crucial in positioning Rotana as a global hospitality leader, setting new benchmarks in luxury and service.
Larisa Uskar is a graduate of Les Roches in Bluche – Switzerland
Oct 21 2024
Centara Karon Resort Phuket names David Martens Vice President of Operations and GM
With over 30 years of experience in the hospitality industry, David has been an integral part of the Centara family since 2012, demonstrating a profound understanding of the brand’s DNA, product offerings, and commitment to excellence.
Previously serving as Senior Director of Operations and General Manager of Centara Karon, David has made significant contributions to the resort’s operational success and strategic growth.
His exemplary leadership was recognised in 2017 when he received the General Manager of the Year award for his outstanding performance at Centara Grand Beach Resort & Villas Hua Hin.
Hailing from Australia, David has called Thailand home for the past 12 years, immersing himself in the local culture and hospitality landscape.
His industry journey began with the Educational Institute of the American Hotel & Motel Association, laying a strong foundation for a career marked by dedication and extensive training in sales, operations, and management.
His commitment to professional growth and excellence has not only shaped his trajectory but has also significantly impacted the success of the Centara brand.
“David’s extensive background in the hospitality sector, combined with his unwavering commitment to Centara’s mission, positions him as an invaluable asset during this pivotal moment for our brand and the reopening of our flagship Centara Karon Resort Phuket,” said Michael Henssler, Chief Operations Officer of Centara Hotels & Resorts. “His deep knowledge of our properties and passion for exceptional guest experiences will be instrumental in propelling this resort into its next chapter of excellence.”
“Joining Centara has been a remarkable journey for me, and I am truly honoured to take on these new roles. I believe that a hotel is more than just a place to stay; it’s a sanctuary for our guests,” said David Martens, Vice President of Operations and General Manager of Centara Karon Resort Phuket. “As we prepare to open Centara Karon Resort Phuket, I look forward to creating an atmosphere where every guest feels a deep connection to the beauty of our surroundings, the warmth of our hospitality, and the experiences that resonate long after their visit.”
Oct 21 2024
IHG ANA Hotels Group Japan Appoints Kiyohito Iimuma as New Chief Operating Officer
IHG ANA Hotels Group Japan has announced the appointment of Kiyohito Iimuma as Japan’s new Chief Operating Officer (COO). Iimuma will also serve as the ANA appointee to the joint venture and as a Director of IHG ANA Hotels Holdings Co., Ltd.
Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan, expressed his confidence in Iimuma’s ability to lead the company’s operations in Japan.
Iimuma has over 20 years of experience in the hospitality industry, beginning his career with ANA Hotels. He has held various roles, including revenue management at the Tokyo Support Centre and General Manager roles at IHG hotels throughout Japan.
He was later promoted to Area General Manager, overseeing ANA Crowne Plaza properties in Hiroshima, Fukuoka, Kanazawa, and Toyama. In his recent role as Director of Operations, he focused on improving hotel support, brand alignment, and owner engagement.
Iimuma’s appointment is part of IHG’s commitment to fostering talent and providing growth opportunities within its organization.
Oct 19 2024
The Hongkong and Shanghai Hotels (Peninsula) announces new CEO
The Hongkong and Shanghai Hotels, Limited, owner and operator of The Peninsula Hotels, is pleased to announce that Mr Benjamin Vuchot will succeed Mr Clement King Man Kwok as Executive Director and Chief Executive Officer of the Company with effect from 3 March 2025.
Mr Vuchot will also be appointed as a member of the Executive Committee, Finance Committee and the Group Management Board and a Director of some of the group’s entities following his appointment as Executive Director and Chief Executive Officer of the Company.
As per the company’s announcements dated 15 December 2023 and 13 August 2024. Mr Kwok will be stepping down as Managing Director and the Chief Executive Officer of the Company with effect from 31 October 2024. As part of the transition, he will remain on the Board as an Executive Director and advisor to the CEO until the conclusion of the Annual General Meeting of 2025. Ms Christobelle Yi Ching Liao, Executive Director and Chief Corporate and Governance Officer, will be appointed as the Interim Chief Executive Officer and a member of the Executive Committee and the Finance Committee of the Company with effect from 1 November 2024 until 2 March 2025.
Mr Vuchot has over 30 years’ experience in the luxury retail business with two global leading groups, Richemont and LVMH. He brings extensive experience in driving business growth and expansion through innovative strategies and initiatives. Mr Vuchot began his career at Cartier in Sales and Marketing in Hong Kong and Singapore, later becoming Far East Communications Director. In 2002, he worked as Managing Director and President Asia Pacific at Van Cleef & Arpels. These brands are both owned by the Richemont Group. In 2011, he first joined DFS Group as Managing Director and Regional President, North Asia, Hong Kong and held this position until 2017. He was appointed as President of Asia Pacific for cosmetic and fragrance retailer Sephora before rejoining DFS Group in 2020 to become Chairman and CEO. Both DFS Group and Sephora are subsidiaries of LVMH Group.
Mr Vuchot holds a Bachelor of Business Administration in International Business and Marketing from ESSEC Business School, France. He is 52 years old.
Oct 17 2024
Four Seasons Hotel Singapore Announces 2 Key Promotions
Four Seasons Hotel Singapore announces the promotions of two key members in its leadership team.
Shengwen Chua takes up his first Hotel Manager posting after more than two years in the position of Director of Marketing at the Hotel. With a wealth of experience and a strong background in revenue management with him, he had significantly enhanced the Hotel’s marketing strategies while optimising revenue streams, contributing to the Hotel’s success in Singapore’s competitive landscape.
Now as Hotel Manager, Chua will oversee all aspects of hotel operations, ensuring that Four Seasons Hotel Singapore continues to provide unparalleled world-renowned service and luxury to the market.
In 2022, Chua joined Four Seasons Hotel Singapore, having spent a combined sixteen years in other renowned luxury hotel chains prior to his appointment. His passion for helping others grow has been evident in the way he mentors his team, allowing him to drive commercial success for the hotels that he has been a part of.
Chua employs a coaching management style that has served him well over the years in the hospitality industry where he has gained invaluable experience, starting out as a front desk agent and progressing through the ranks. His journey has taken him across Asia – Bangkok, Beijing and Qingdao – where he honed his skills in every aspect of hotel operations before returning to Singapore.
“Communication is the key to success. Being open to listening and understanding others rather than listening to respond is crucial in connecting with people.” Chua enjoys engaging with team members and inspiring them to lead a purpose-driven life. He continues to play an integral role in the learning and development efforts of the Hotel, taking on mentees, leading courses and planning the Hotel’s annual community event – Run for Hope.
Meng Wen Young steps into the role of Associate Director of Marketing, having been promoted from Director of Sales and Catering. With an impressive track record in driving business and developing strategic partnerships, she will now focus on broadening the Hotel’s commercial initiatives and enhancing the brand identity in the market. With more than two decades of experience in the field, Young’s expertise will be instrumental in crafting compelling narratives that showcase the unique experiences offered at Four Seasons Hotel Singapore, enhancing the Hotel’s position as the premier choice for leisure travellers and meeting and event planners alike.
Young’s passion in hospitality stems from her enjoyment in engaging with people and building connections, “I have always felt that human connection is simple yet intricately layered, and this interaction with individuals from all walks of life keeps me constantly intrigued. Market trends are constantly evolving so there is never a dull moment and you are always kept on your toes. This daily challenge keeps me driven and excited for what is to come,” she says.
Starting out her career as a catering sales manager in 2004, Young subsequently built on her expertise, which led her to various catering and event management roles in other luxury hotels before she joined Four Seasons Hotel Singapore in 2008. From then, she pivoted into higher management positions before her most recent three-year tenure as the Hotel’s Director of Sales and Catering.
“It has been a journey but a much fulfilling one. I liken the Sales and Marketing division to an orchestra, where the team coordinates the efforts of different departments to create a symphony of exceptional experiences that will leave a lasting impression. As the ‘Orchestra Conductor,’ I value this camaraderie and teamwork as without it, the magic will not happen.”
Both leaders have been instrumental in the Hotel’s success, navigating through challenges and shaping the Hotel’s marketing strategies to drive business growth. Their promotions reflect the Hotel’s commitment to cultivating talent and excellence within its ranks.
“We are delighted to recognise the achievements of Shengwen and Meng Wen,” says Peter Draminsky, Regional Vice President and General Manager of Four Seasons Hotel Singapore. “Their dedication and leadership have significantly contributed to our success, and we are confident that their new roles will further elevate our guest experience and solidify our reputation as a leader in luxury hospitality.”
Both Chua and Young have assumed their new positions effective October 1, 2024, with a commitment to championing Four Seasons unwavering standards of excellence.
Oct 10 2024
Stephan Kapek appointed VP of Operations & GM at Shangri-la Singapore
Stephan Kapek brings over 30 years of international experience in the luxury hospitality to his new role, where he will oversee all aspects of the hotel’s operations, including Shangri-La Apartments and Residences.
Kapek has spent nearly 20 years in leadership roles within the group, managing hotels and resorts across multiple destinations.
He was most recently vice president operations at Shangri-La’s China World Trade Center hotels.
Aside from China, Kapek has also worked in the Philippines, the United Arab Emirates, and Europe.
Oct 9 2024
La Vie Hotels and Resorts appoints Marcus Hanna as Chief Operating Officer
Marcus Hanna has been appointed as Chief Operating Officer of the rapidly growing La Vie Hotels and Resorts group.
Hanna brings over 25 years of high-level experience to his role at La Vie.
La Vie was the first independent hotel operator, using the third-party model (also known as White Label Operators, WLO) in Asia Pacific, and has now cemented its presence in eleven countries, operating hotels, and maintaining offices in key cities.
Marcus Hanna joins La Vie after almost two decades with Accor hotels, most recently as Vice President Operations Pacific, Sofitel, MGallery and Emblems.
He has worked in Melbourne, Sydney, Gold Coast and Brisbane, as well as in London, Malta, San Francisco and Singapore, where he was Managing Director for Fairmont Singapore and Swissôtel The Stamford.
His career started at Sydney’s pioneering luxury hotel, The Regent, while he was completing a Hospitality Management course and also pursuing a sporting career in rowing, winning the Australian Champion title many times over and being selected to represent the country on four occasions, twice at the World Championships.
In 1995, Marcus joined InterContinental Sydney before venturing abroad to InterContinental London, Malta, and San Francisco. He returned to Australia almost a decade later and resumed his Australian hospitality career at Sofitel Melbourne.
He has opened and operated many award-winning hotels and worked as Project Manager for Sofitel on the opening of the Qantas First Class Lounges in Sydney and Melbourne.
Hanna joins La Vie Hotels and Resorts at a time of major expansion for the group.
Created and led by entrepreneur Jerry Xu, over the past year La Vie has grown its lifestyle portfolio with the addition of Adge Hotel and Residences, introduced NOOE Hotels and Restaurants with a flagship resort in the Maldives, and built up its senior leadership team in Sydney and Bangkok, which Hanna will now lead.
La Vie will soon open its first hotel in Laos, the Radisson Red in Vientiane, and will soon unveil the refurbishment of Hobart’s heritage hotel, The Islington.
La Vie’s CEO, Jerry Xu, said that Hanna’s exceptional experience working with owners, operational excellence in hotels, and recognised leadership talent made him the ideal candidate to drive the group’s future progress.
“We work across multiple platforms – franchise, white label, and our own brands – with our success based on our ability to add value to owners and partners,” said Mr Xu.
“We are aiming to add some 20 additional hotels for the group over the next 18 months, and Marcus will play a key role in onboarding and integrating these hotels into our network.”
Marcus Hanna said he was excited about working for a company with such a rich vision for its future direction and its ability to deliver maximum value for owners and partners.
“I have extensive international experience across the Asia Pacific region with luxury, upscale, and boutique properties, building exceptional teams and driving superior returns for owners have been core pillars in the way I operate.”
“Asia Pacific is gearing up to return fully to 2019 levels of travel, with leisure, business and conference travel all being boosted thanks to increased air capacity. Connecting the regions and maximising the revenue opportunities for our hotels will help keep La Vie at the forefront of the industry.”
Oct 7 2024
Meet Herman Kemp, General Manager of the first Park Hyatt in Malaysia’s Capital
Amidst Malaysia’s capital city of Kuala Lumpur’s ever-changing landscape, Park Hyatt Kuala Lumpur will be the new focal point on the striking skyline comes second quarter next year.
Park Hyatt Kuala Lumpur will occupy the top floors of the iconic Merdeka 118, the tallest building in Southeast Asia, a culturally and historically significant address, where modernity meets tradition.
Herman Kemp has been appointed as the general manager of Park Hyatt Kuala Lumpur in June this year.
Having served the industry for more than 20 years, Kemp’s journey to become general manager of the first Park Hyatt in the capital city of Malaysia exemplifies his unwavering dedication to achieving excellence.
Motivated by his parents’ passion in hospitality, Kemp was inspired to pursue a career within the hotel industry.
“I was drawn to the energy, the diversity, and the opportunity to curate personalized experiences for people,” Kemp recalls.
Kemp’s formal education at the Hotelschool The Hague equipped him for a successful career. Yet, it was his innate ability to connect with people, coupled with his steadfast commitment to excellence that set him apart.His tenure with Hyatt Hotels Corporation began a decade ago, during which he held key positions in some of the group’s most prestigious properties.
“Hospitality is about people,” Kemp asserts. “It is about understanding their needs, anticipating their desires, and exceeding their expectations. This philosophy drives everything we do at Park Hyatt Kuala Lumpur.”
Outside of the hotel, Kemp is an avid runner and frequently participates in international marathons.
Drawing parallels between his favourite pastime and his professional journey, he identifies shared values such as dedication, consistency and determination.
He also enjoys immersing in local culture and discovering local cuisines with his family.
Park Hyatt Kuala Lumpur is a sanctuary in the sky and each guestroom is thoughtfully designed to offer a refined home away from home experience.
The hotel will introduce innovative dining concepts, world-class wellness facilities, and curated cultural experiences that reflect the vibrant spirit of the city.
“Having been a global traveler for many years, Malaysia now feels like home, and I am excited for my journey with Park Hyatt Kuala Lumpur. The hotel epitomizes luxury with an impeccable blend of sophisticated elegance and personalized services along with breathtaking views. From the moment of arrival, every detail is thoughtfully curated to provide an unparalleled level of comfort and indulgences, making each stay a truly memorable experience.” Kemp affirms.
Park Hyatt Kuala Lumpur will mark the debut of the first Park Hyatt hotel in Malaysia. Follow Park Hyatt Kuala Lumpur on Facebook, Instagram and LinkedIn to discover more.
Sept 27 2024
Ariek Mahardika has been appointed Director of Sales and Marketing at Mandapa, a Ritz-Carlton Reserve in Bali
Mandapa, a Ritz-Carlton Reserve, announced that Ariek Mahardika has been promoted to director of sales and marketing.
Ariek brings over a decade of expertise in luxury hospitality, with a strong background in pre-opening, rebranding, and ramp-up management for 5-star resorts. Ariek will lead the property’s sales and marketing strategies, enhancing the resort’s presence in the global market and driving continued growth.
Ariek’s career began in 2012 as Senior GSA in the Front Office Department at Karma Royal Jimbaran. His international experience expanded in 2014 when he worked at Artemis Spa – Casa de Maris in Turkey. With a growing reputation in the luxury hotel industry, Ariek joined Oberoi Hotels & Resorts as Cluster Sales Executive, covering both properties in Bali. As a motivated, results-driven professional, he gained valuable experience further enhancing his skills during his tenure.
Ariek then moved to Soori Bali, where he quickly rose from Sales Manager to Assistant Director of Sales, taking on a key leadership role overseeing the commercial team for the global market. His expertise in luxury properties management continued to evolve during his experience at Jumeirah Bali over 2019, followed by a role at Hanging Garden Ubud in 2020. Right before joining Mandapa, Ariek served as Business Development Manager at Agoda.com, one of the world’s leading OTAs, expanding his knowledge of digital marketing and global distribution channels.
Since joining Mandapa in 2022, Mahardika has been instrumental in elevating the resort’s brand and expanding its appeal to international travellers.
A graduate of the Hotel and Tourism Institute of Bali, Ariek enjoys spending his time exploring the island’s unique destinations with his family.
Sept 24 2024
Anthony Tyler appointed General Manager at Mandarin Oriental, Bangkok
Mandarin Oriental Hotel Group has announced the appointment of Anthony Tyler as General Manager of Mandarin Oriental, Bangkok.
Mr. Tyler is no stranger to the hotel, having worked at the iconic property in 1998 as Assistant Director of Food and Beverage. From there, he held senior positions at leading properties across Europe, Asia, the Middle East, North and Central America, gaining extensive experience in operations and management.
Prior to taking on this new role, he was General Manager of the award-winning Mandarin Oriental, Guangzhou, where he was instrumental in positioning the hotel at the forefront of the market and before that, was Hotel Manager at Mandarin Oriental, Shanghai.
Mandarin Oriental, Bangkok recently concluded the most extensive restoration in its 144-year history, which has reconfirmed the historic hotel’s position as one of the best in the world. Newly designed guestrooms and suites and a variety of updated facilities have enhanced the hotel’s unique resort style while maintaining its classic, Thai-influenced elegance.
Anthony Tyler is a graduate of EHL in Lausanne – Switzerland
Sept 20 2024
BWH℠ Hotels Announces Harry Dong as New President and CEO of BWH Hotels China
BWH Hotels has named Harry Dong as the president and CEO of BWH Hotels China (Hong Kong, Macau, Taiwan), Mongolia and Nepal.
Part of the BWH team for more than 16 years, he steps into the role that was earlier held by his father, William Dong. Harry Dong has earlier managed procurement, quality analysis and project development for property hotels in the region.
With 10 hotels in the region and a growing pipeline of properties, Dong will be responsible for the development strategy for new properties and supporting the already established hotels in his region. The BWH Hotels fast-growing portfolio includes 19 brands across the entire chain scale segment, all with development opportunities in China.
“I am excited for Harry to take the leadership role for BWH Hotels China. His experience and knowledge will be tremendously helpful as we continue to grow in this region. I look forward to supporting him as we work together to leverage the power of the BWH Hotels global distribution system, loyalty program, and quality assurance,” commented Ron Pohl, President of WorldHotels and International Operations for BWH Hotels.
Sept 18 2024
The Singapore EDITION has appointed Cedric Patrick Vinckier as Director of Food and Beverage
The Singapore EDITION is delighted to announce the appointment of Cedric Patrick Vinckier as Director of Food and Beverage. In his role, Vinckier will oversee F&B across all aspects of the luxury hotel and its four outlets, in-room dining and banqueting, maintaining the highest standards of service and unparalleled luxury experience.
A seasoned hospitality professional, Vinckier has honed his skills in some of the world’s most renowned establishments, including Michelin-starred restaurants and luxury hotels. He holds a Postgraduate Degree in Hospitality Management from the prestigious Les Roches Bluche in Switzerland and is a certified Level 3 Sommelier, a testament of his dedication to excellence in the culinary world.
Vinckier’s journey in Food & Beverage management began with a 2-year chef apprenticeship at Radisson Blu Hotel in Dusseldorf, Germany. He then moved to France, serving as headwaiter at the esteemed three Michelin-starred Bernard Loiseau in Saulieu for two years, refining his knowledge of fine dining and exceptional service.
Following his time in France, Vinckier joined the prestigious Vira Vira hotel in Pucon, Chile, as Food and Beverage Manager, leading the team and elevating the hotel’s culinary offerings for two years. This comprehensive experience broadened his understanding of international cuisine and deepened his appreciation for the importance of local ingredients and traditions.
Vinckier’s impressive career trajectory continued as General Manager of Michelin-starred Le Normandie at Mandarin Oriental Bangkok from 2019 to 2021. He was also instrumental in the successful launch of Pelagos, at the Four Seasons Astir Palace Hotel in Athens, which achieved a Michelin star and Wine Spectator award within an impressive six months.
Most recently, Vinckier served as Assistant Director of Food & Beverage at Four Seasons Hotel Madrid, a position he held since 2023.
Cedric Patrick Vinckier is a graduate of Les Roches in Bluche – Switzerland.
Sept 14 2024
Michael Groll joins The Landmark Mandarin Oriental, Hong Kong as GM
Mandarin Oriental Hotel Group announces the appointment of Michael Groll as General Manager of The Landmark Mandarin Oriental, Hong Kong.
Michael began his hospitality journey with Mandarin Oriental Hyde Park, London in 2004 as Food and Beverage Management Trainee, before furthering his career in various leadership roles across Mandarin Oriental properties in Asia and the Middle East, including The Excelsior Hong Kong, Jakarta, Doha, Singapore and Kuala Lumpur.
Michael was appointed as the Director of Food and Beverage at Mandarin Oriental, Hong Kong in 2017 before being promoted to the role of Hotel Manager in 2021, overseeing the hotel’s operations. As a true custodian of Mandarin Oriental, Michael is currently engaged in the Executive Master Program at Glion Institute of Higher Education and ESSEC Business School.
Sept 11 2024
Massimo Brancaleoni joins Kempinski Hotels as Chief Commercial Officer
Geneva, 11 September 2024 –The luxury hospitality group Kempinski Hotels is proud to announce the arrival of Massimo Brancaleoni as of 1 November 2024. Amanda Elder steps down to pursue other opportunities.
An Italian national, Massimo Brancaleoni, who most recently held the position of Senior Vice President Sales and Revenues at Silversea Cruises, brings over 25 years of commercial experience to his new role as Chief Commercial Officer. He has a proven track record of leading large teams and developing profitable global sales strategies.
Massimo spent a significant part of his career, a total of 20 years, with the cruise ship company Costa Crociere. He began as Pricing & Revenue Management Director, and then progressed to become Vice President Asia Pacific Operations, Vice President Worldwide Sales Services and was later promoted to Senior Vice President Global Sales. Throughout his various positions, he worked in locations such as Paris, Genoa, Hong Kong, Madrid, Miami and Monaco.
Brancaleoni was educated at the University of Economics in Genoa and the IESE Business School in Barcelona. Since 2022, he has been a guest lecturer in the Economics of Cruise, Ferry and Yachting Industries at Università degli Studi di Genova.
“We are thrilled to welcome Massimo, a seasoned tourism leader with an international background and immense strategic expertise. With his in-depth knowledge in Pricing & Revenue Management, Commercial Planning and Operations as well as in Digital Transformation, he will be a great asset to Kempinski in shaping the growth and success as we move into a new era,” states Barbara Muckermann, Chief Executive Officer Kempinski Group.
“At the same time, we thank Amanda Elder for her incredible commitment to our company over the past nine years and her outstanding motivational and inspiring leadership. We wish her only the best of success for her future and look forward to welcoming her again as a guest in one of our hotels around the globe.”
“I am very honoured to join Kempinski Hotels at this exciting point in time”, says Massimo Brancaleoni on his appointment. “As the company is working on a new global strategy and will be reviving the brand over the coming years, I am more than happy to be part of this journey and to shape the future of this iconic luxury hotel group as we move forward.”
Sept 11 2024
The Ritz-Carlton Shanghai, Pudong has appointed Dale Parkington as General Manager
Parkington, a native of South Africa, found his passion for hospitality at an early age, influenced, as he was, by his parents who were both respected and accomplished hoteliers.
With an illustrious career spanning over three decades, Parkington has demonstrated his expertise across various regions including Europe, Africa, the Middle East, Southeast Asia, the Caribbean and China.
His career spans from city centre hotels and urban resorts to boutique hotels and new hotel openings.
Before joining The Ritz-Carlton Shanghai, Pudong, Parkington held general manager roles at Ritz-Carlton hotels in Beijing and Guangzhou.
During his tenure at The Ritz-Carlton, Beijing he worked with a local school for autistic children, showcasing their art to raise funds and awareness.
While at The Ritz-Carlton, Guangzhou, he spearheaded a series of Community Footprints initiatives focusing on inspiring and empowering children on the autism spectrum to integrate into the workforce.
In addition,Par kington also pioneered programs to draw awareness to cultural heritage artists and their studios, introducing them to locals and visitors to Guangzhou, raising thousands of dollars in revenue for their much-needed sustainability.
His innovative approach, dedication to luxury with a sense of place and ability to inspire others to achieve their best will see the Ladies and Gentlemen of The Ritz-Carlton Shanghai, Pudong elevate their legendary service and achieve new milestones together.
“Building strong relationships and creating guests for life is one of the key service values of The Ritz-Carlton,” said Parkington, “The Ritz-Carlton Shanghai, Pudong has long been the beacon of luxury on the Shanghai skyline. The beautiful art deco design and fine craftsmanship is accentuated by our legendary Ladies & Gentlemen.”
Sept 10 2024
Tom Roelens joined Wynn Al Marjan Island as Chief Operations Officer (COO)
A prominent figure in Dubai’s hospitality sector, Tom Roelens, who has been managing director of Atlantis Dubai (including Atlantis, The Palm and Atlantis The Royal), is making a move to the UAE’s first casino resort, Wynn Al Marjan Island Resort in Ras Al Khaimah. He will step into the role of chief operating officer at this integrated resort, which will house the country’s inaugural casino.
Roelens expressed excitement on LinkedIn, thanking Wynn Resorts’ Craig Billings and Max Tappeiner for the opportunity to work with the team in this new venture.
He will be joined by two other new hires: Sherri DeSalvio, appointed vice president of pre-opening planning and strategic initiatives, and David Patent, named vice president of casino operations.
Patent, with prior experience at VizExplorer and Caesars Entertainment, will manage gaming operations, while DeSalvio, a Wynn veteran since 2008, will focus on strategic initiatives.
The team will report to President Max Tappeiner as the resort, set to open in 2027, continues development with local partners Marjan LLC and RAK Hospitality Holding LLC.
Credit hospitalitynet
Sept 10 2024
Pasan Wijewardana has been appointed Cluster Director of Sales & Marketing at Sun Siyam Pasikudah and Sun Siyam Iru Fushi
Sun Siyam Resorts is pleased to announce the appointment of Pasan Wijewardana as the new Cluster Director of Sales and Marketing for Sun Siyam Pasikudah and Sun Siyam Iru Fushi.
Wijewardana brings over a decade of rich experience in the hospitality industry, having held key leadership roles across luxury, lifestyle, and full-service hotels in Sri Lanka, the Maldives, and Oman. Most recently, he served as Director of Sales and Business Development at Shangri-La Muscat, where he played a pivotal role in driving business growth and strategic development. Before that, Wijewardana was Cluster Director of Sales for Shangri-La in Sri Lanka.
Beginning his career with Cinnamon Hotels & Resorts in Sri Lanka, Wijewardana was instrumental in establishing the Cinnamon city hotels in a competitive market. This is not his first tenure with Sun Siyam Resorts; he previously held the position of Sales and Marketing Manager at Sun Siyam Iru Veli in the Maldives, where he significantly contributed to the resort’s growth and market presence. His return to Sun Siyam Resorts is a testament to his expertise and the strong relationship he has maintained with the brand.
In his new role, Wijewardana will be responsible for developing and executing sales and marketing strategies to drive revenue growth, enhance brand visibility, and optimize market presence for both Sun Siyam Iru Fushi and Sun Siyam Pasikudah. He will lead the sales and marketing teams, foster strong partnerships with key stakeholders, and ensure that the resorts continue to deliver exceptional guest experiences.
Sept 9 2024
InterContinental Tahiti Resort & Spa Celebrates 50 Years and Announces New General Manager
The InterContinental Tahiti Resort & Spa, known to many as Beachcomber, celebrates its 50th anniversary this year.
Originally opened on June 19, 1974, as “Travelodge Tahiti,” the resort has long stood as a premier destination in French Polynesia where luxury meets the vibrant spirit of Polynesian culture.
As part of this milestone year, InterContinental Tahiti Resort & Spa announced Laurent Vigneron as the new General Manager.
Laurent succeeds Thierry Brovelli, who dedicated nine years to leading the resort and retired after a distinguished 32-year career in the Pacific.
Laurent brings a wealth of experience from his previous roles in luxury hospitality across Bora Bora, Moorea, Morocco, Algeria, and Switzerland. Known for his commitment to excellence, culture, and sustainability, Laurent is eager to continue the resort’s legacy.
Additionally, to commemorate this significant milestone, the resort opened an exhibition at the Tahiti airport in May 2024, showcasing portraits of the resort’s dedicated employees who have contributed to its storied history. Additional portraits are displayed at the resort until year’s end.
Alongside the exhibition, a special short film highlighting the vibrant life and culture of the resort was created. The resort also hosted its annual Mini Heiva in early August, featuring top dance troupes and celebrating the rich cultural heritage of Tahiti. This year’s event was particularly special, tracing the resort’s evolution through performances by the award-winning HEITOA dance troupe which the InterContinental Tahiti formed with several members of the staff.
Beginning with 200 rooms and 17 bungalows on a private motu, the resort has undergone several transformations, first rebranding as “Tahiti Beachcomber” in 1979-1980 and later as “Tahiti Beachcomber Parkroyal” in 1987, before finally becoming the prestigious InterContinental Tahiti Resort in 2001.
Throughout its evolution, the resort introduced signature experiences, such as the Friday-night Tahitian dance show in 1982, which evolved into the beloved Te ‘Ui Tapairu, celebrating the rich traditions of Tahitian dance.
Additional noteworthy milestones include the introduction of the lagoonarium, a natural fish and coral reserve; the establishment of partnerships with renowned chefs like Marc Haeberlin and Bruno Oger; and the ongoing commitment to cultural preservation and community engagement.
Credit HNR Hotel News
Sept 7 2024
Shangri-La Group Names Christian Pertl VP Commercial for MEIA Region
Shangri-La Group is delighted to announce the appointment of Christian Pertl as the new Vice President of Commercial for the Middle East, India, Indian Ocean, Europe, and the Americas (MEIA) region.
This key leadership position highlights the Group’s dedication to driving growth, optimising commercial strategies, and enhancing performance in diverse market environments.
Christian Pertl brings nearly three decades of rich experience in the luxury hospitality sector across Europe, the Middle East, and the Indian Ocean. Known for his expertise in loyalty programs, digital marketing, and revenue optimization, Christian has consistently demonstrated an innovative approach to commercial management.
His extensive career includes holding pivotal roles at some of the world’s leading hospitality brands, where his strategic insights have significantly contributed to the financial success of those organisations.
In his new role, Pertl will be responsible for steering Shangri-La’s commercial strategy, with a strong focus on driving growth and enhancing the financial results of properties across the region, particularly those that require additional support in the current challenging market conditions.
He said: I am thrilled to join the Shangri-La Group at a time of dynamic change and opportunity in the hospitality industry. I look forward to leveraging my experience to strengthen our commercial strategies and contribute to the continued success of our properties across the MEIA region.”
Kieran Twomey, regional head of operations, Shangri-La MEIA, added: “We are thrilled to welcome Christian into his new regional role at Shangri-La Group. We look forward to working closely with Christian as we continue to drive innovation and excellence, supporting our properties and the regional office to fulfil our commercial and management goals.”
Sept 6 2024
Jean-Yves Minet has been appointed Global Brand President - Midscale & Economy （including Novotel, Mercure, TRIBE, Handwritten Collection, ibis, ibis Styles, ibis budget and greet ) at Accor
Jean-Yves Minet has been appointed Global Brand President for Accor‘s Midscale & Economy brands.
With over 25 years of executive and operational experience in brand building, from strategy to execution, Jean-Yves forged his career in the beauty industry, focusing on high growth opportunities across categories, distribution channels, consumers, and regions, with a deep expertise in emerging markets.
In his new role as Brand President, Jean-Yves will focus on driving brand growth by leading the brand vision, positioning, and operating models of Accor’s economy and midscale brands, catering to a vast and varied audience of travelers worldwide.
Sept 5 2024
Accor Names Benoît Racle Global Brand President - Premium (including Pullman, Swissôtel, Mövenpick, Angsana & Peppers)
Benoît Racle joins Accor as the Global Brand President for Accor’s Premium brands, bringing over two decades of experience in hospitality, brand management, global operations, marketing and commercial ventures.
Racle honed his skills with Starwood and W, leading brand transformation and driving commercial and operational success.
In his new role as Brand President, Racle will oversee the strategic direction and growth of the Group’s esteemed premium brands, ensuring an unparalleled guest experience through differentiation and excellence.
A segment of strategic focus for the Group, Accor tripled Premium brand signings in 2023 compared to 2019.
Pullman, Accor’s flagship premium brand with a heritage spanning over 150 years and a visionary mindset, has 155 hotels open across 42 countries, and 65 more are in the pipeline.
Swissôtel is set to more than double, with around 35 existing hotels and 40 in development.
Mövenpick, with over 120 hotels, has a substantial pipeline of 80 additional hotels underway.
Benoît Racle is a graduate of EHL in Lausanne – Switzerland.
August 31 2024
Sindhorn Kempinski Hotel Bangkok names Jee Hoong Tan as Hotel Manager
Sindhorn Kempinski Hotel Bangkok recently announced the appointment of Jee Hoong Tan as the new Hotel Manager. With a remarkable 30-year journey in the luxury hospitality industry, Tan’s appointment brings a wealth of expertise, leadership, and a proven track record of success to his new role.
Tan, a highly motivated sales and marketing professional, has held key leadership positions at some of the world’s most prestigious hotel brands, including Renaissance, Mandarin Oriental, Sheraton, and Le Meridien. His pivotal role in the pre-opening teams of these prestigious hotels, contributing to their successful launches and ongoing success, underscores his leadership and instils confidence in his abilities.
Originally from Malaysia, Tan has been a prominent figure in Thailand’s hotel industry for the past 19 years. His tenure, marked by roles as Director of Sales and Marketing at Siam Kempinski Hotel Bangkok and the Regional Director of Sales and Marketing in Southeast Asia, is characterized by his ability to foster growth and elevate brand standing through dynamic leadership and innovative strategies.
In his most recent assignment as Commercial Director at Sindhorn Kempinski Hotel Bangkok, Tan was instrumental in cultivating and developing relationships with numerous high-value clients, transforming them into loyal hotel patrons. His deep understanding of the market and his dedication to delivering exceptional guest experiences have positioned him as a key figure in the hotel’s ongoing success.
August 28 2024
The Sanchaya Announces Appointment of the Senior Management Team
Just an hour off the coast of Singapore, on a white sand cove, in a sun-kissed tropical garden spread over 9.6 beachfront hectares, The Sanchaya may well be only an hour’s ferry ride from Singapore, or a ninety-minute flight from Jakarta – but takes guests to another world.
Set in sumptuous tropical surroundings, rivalled by few, The Sanchaya is unique 10-hectare beachfront estate features 30 villas and suites, including a stunning private residence with magnificent ocean views.
The Sanchaya is home to two restaurants, 24-hour in-villa dining, a bar, wine cellar, library, boardroom, a 50-meter infinity pool, spa, gymnasium featuring the new lululemon Studio Mirror, beachside yoga pavilion, croquet lawn and a competition-grade Padel tennis court.
The Sanchaya has announced the appointment of Ricky Yu as Director of Sales & Marketing for the Estate.
Ricky brings a wealth of experience and expertise to The Sanchaya team. In this new role, Ricky will helm sales and marketing initiatives at The Sanchaya, driving strategic growth, and further enhancing the property’s position as a premier luxury destination in Indonesia.
Ricky joins The Sanchaya with 15 years of experience in the luxury hospitality sector, having previously held positions at prestigious properties around the world from his home city of China, to bustling metropolitan of Bangkok, the tropics of Phuket and Krabi in Thailand and the paradise that is the Maldives.
He joins The Sanchaya from his previous tenure as Director of Sales – Asia at the Mandarin Oriental Hotel Group in Bangkok.
Greg Williams, General Manager of The Sanchaya: “We are thrilled to welcome Ricky to The Sanchaya family, his passion for hospitality, creative vision, and leadership skills make him the perfect fit for this role.”
The Sanchaya has appointed Hennig van Heerden as Director of Engineering
Hennig’s responsibilities will include managing the estate’s infrastructure and expansive estate gardens whilst implementing sustainable and environmentally friendly solutions. He will oversee all engineering operations, ensuring the seamless functionality and aesthetic upkeep of The Sanchaya’s facilities.
With over two decades of experience in engineering and hospitality, Hennig has a distinguished track record of implementing innovative solutions and maintaining high standards in luxury properties. Prior to joining The Sanchaya, Hennig held executive positions across luxury hotels and resorts in his native South Africa, One & Only in the Maldives, pre-opening team of Capella Singapore and within Indonesia itself on a number of private island retreats where he spearheaded numerous projects that significantly improved operational efficiencies.
Greg Williams, General Manager of The Sanchaya: “We are delighted to welcome Hennig to our estate. He brings a hands-on approach with a unique blend of technical prowess and leadership skills which will be instrumental in upholding and enhancing our estate’s exceptional standards”
The Sanchaya has also appointed Handhi Wijaya as Executive Sous Chef
Guests at The Estate can anticipate an exciting culinary journey that celebrates exceptional flavours and innovative dishes created by Chef Handhi while under the guidance of Chef Budi, Executive Chef.
Chef Handhi’s leadership and innovation have been recognized through various accolades, including the prestigious Leader of The Quarter award during his tenure as Chef De Cuisine at JW Marriott Hotel Jakarta. Chef Handhi has also contributed to the successful openings of Crown Towers Hotel Melbourne; Jumeirah Dhevanafushi Maldives and Four Seasons Jakarta.
August 26 2024
Waldorf Astoria Chengdu announces Fabien Gastinel as the new General Manager
In the last five years, Fabien has been in the Kingdom of Morocco, where he successfully opened The Oberoi Marrakech and the Fairmont Tazi Palace in Tangier.
Prior to his time in Morocco, he held key positions at Waldorf Astoria Cairo, Waldorf Astoria Beijing, the Armani Hotel in Dubai, and the Ritz-Carlton in Singapore. He fully demonstrated his extraordinary talent in Food & Beverage operation and management.
With a wealth of international experience in hospitality management and a proven track record of leadership in luxury hotels, Fabien will bring invaluable expertise to our team. His strategic vision and commitment to excellence will undoubtedly steer our property towards continued success and unforgettable guest experiences.
Fabien is originally from the village of Saint-Tropez on the French Riviera and has two children, Mia and Rafaël. A true passionate of traveling, luxury hospitality, food & wine, and discovering new cultures, Fabien’s diverse background and dedication to the industry make him an excellent fit for the Waldorf Astoria Chengdu.
August 24 2024
Edition Hotels names George Fleck as new Senior Vice President and Global Brand Leader
EDITION Hotels, a unique collection of one-of-a-kind hotels conceived through a collaboration between visionary hotelier Ian Schrager and Marriott International, announces George Fleck as Senior Vice President and Global Brand Leader.
In this role, Fleck will guide the brand through its extensive growth, overseeing all aspects of the brand’s culture, training platforms, hotel openings, design evolution, marketing strategy, nightlife programming, and food and beverage concept development.
Fleck has been with Marriott International for more than 20 years, including an accomplished span of nearly 15 years with Starwood Hotels & Resorts. Fleck’s robust tenure includes brand management, marketing, and sales leadership roles around the world including the Americas, Europe, and Asia Pacific.
Fleck dually serves as the Senior Vice President and Global Brand Leader for W Hotels, where he continues to spearhead the brand’s global evolution, which is reimagining design, culture, programming, visual identity, food & beverage, and ushering in a new era of W Hotels.
Prior to his current role, Fleck was Vice President and Global Brand Leader for St. Regis Hotels & Resorts where he was responsible for redefining and enriching St. Regis’ guest experience across its global portfolio of more than 50 hotels and resorts. His skillful leadership fostered owner and investor relations through sustained expansion, alongside a comprehensive oversight of brand design, service delivery, and integrated marketing.
Fleck assumes his new role at a critical time for EDITION Hotels, which recently debuted its 20th property in Jeddah. New properties in Lake Como, Dali and Red Sea will follow in 2025.
August 23 2024
Keith Barr, Former CEO of IHG Hotels & Resorts, Joins MGM Resorts Board Of Directors
MGM Resorts International (NYSE: MGM) (“MGM Resorts” or the “Company”) today appointed Keith Barr, former CEO of IHG Hotels & Resorts (IHG), to the Company’s Board of Directors. Barr becomes the 12th member of the board.
Barr is a globally recognized leader in the hospitality industry, with more than 30 years of experience. He served as the CEO of IHG Hotels & Resorts between 2017 and 2023 and as IHG’s Chief Commercial Officer between 2013 and 2017. In that time, Barr successfully drove innovation and internal changes that increased revenues, improved operational efficiency and built a more customer-centric culture at IHG.
“Keith’s tremendous career is a testament to his leadership skills and eye for innovation,” said Paul Salem, Chair of the MGM Resorts Board of Directors. “His experience in hotel operations, technology, sales and marketing will be an incredible asset as he offers valuable guidance to MGM Resorts.”
MGM Resorts CEO & President Bill Hornbuckle added: “We welcome Keith to our Board and are excited to tap into his deep knowledge and insights as we continue to focus on providing world-class experiences for our guests. Keith has spent decades driving innovation and growth in the hospitality industry, and his expertise in building a highly successful international business will be invaluable as we drive our own international growth strategy.”
Barr built his hospitality executive career with roles as CEO of Greater China, COO of Australia and New Zealand, and multiple roles in the Americas with IHG. He has served on the World Travel and Tourism Council, British American Business Council and WiHTL. Barr also contributes his time to multiple advisory leadership roles at Cornell University, his alma mater.
“It’s an honor to serve in this leadership role as MGM Resorts continues to lead in hospitality experiences throughout the entire world,” said Barr. “I’m looking forward to bringing my global hospitality expertise to the table as our leadership team continues to build MGM’s reputation worldwide as the premier gaming and entertainment company.”
August 22 2024
Hyatt appoints Stephen Ansell as Managing Director for MEA region
Stephen Ansell is Hyatt’s new Managing Director in its fast-expanding Middle East and Africa (MEA) region. In his role, Stephen will oversee the MEA regional portfolio, currently comprising 38 hotels, more than 9,000 rooms, and eight brands spanning the luxurious Park Hyatt brand to the stunning Alila Hotels & Resorts and more.
Stephen will also pay a key role in expanding Hyatt’s presence in the Kingdom of Saudi Arabia, ensuring the brands offerings continue to meet the evolving needs of guests and partners.
Stephen joined Hyatt in 1996 as Director of F&B at Hyatt Regency Riyadh and has since held General Manager positions at several Hyatt hotels including Hyatt Regency Bishkek and Hyatt Regency Kyiv, where he was central to the hotels’ opening. At Park Hyatt Moscow, he spent nine successful years before being appointed as Area Vice President of Russia and Eastern Europe in 2014. He holds a degree in Hotel and Catering Management from the University of Portsmouth.
With nearly three decades of experience within the hospitality industry, Stephen brings with him a wealth of expertise and an impressive track record of hotel management to the role. Most recently, he held a dual role as Area Vice President for Central Europe where he was responsible for Hyatt’s operations in the region. This is in addition to serving as the General Manager at Park Hyatt Zurich, where he oversaw the running of the luxury Swiss hotel, applying his passion and expertise of the hotel industry at the property level.
Hyatt is dedicated to expanding its brand footprint in new and desired destinations. In KSA, the group is gearing up for the opening of Grand Hyatt The Red Sea and Miraval The Red Sea late 2025. Hyatt also entered into management agreements with Knowledge Economic City (KEC) earlier this year, for two new Hyatt-branded hotels, Hyatt House Madinah KEC and Hyatt Centric Madinah KEC, adding a combined 576 keys to Hyatt’s pipeline.
August 20 2024
Victor Clavell Appointed Chief Executive Officer of Urban Resort Concepts
Victor brings over three decades of premium hotel management to his new role. His extensive hospitality experience spans multiple continents, and includes 28 years with Marriott International’s luxury portfolio. Victor moved to Asia in 2010 when he was named Area Vice President for Asia-Pacific, responsible for the overall leadership of The Ritz-Carlton, Bulgari Hotels & Resorts and EDITION brands across the region, in addition to supervising the 27 properties in development.
In 2020, he was named Chief Operating Officer at AMAALA, an ultra-luxury development owned by Saudi Arabia’s Public Investment Fund. More recently, Victor was the Senior Vice President of Operations of Rosewood Europe, the Middle East, Africa, and the Caribbean.
A hotel management company led by seasoned hoteliers with extensive knowledge and experience in managing some of the world’s most renowned luxury hotels, URC epitomizes individuality, distinctiveness and originality, with an award-winning portfolio that includes The PuLi Hotel & Spa in Shanghai, The RuMa Hotel & Residences in Kuala Lumpur, and The PuXuan Hotel & Spa in Beijing. Commenting on his appointment, Victor said: “I am thrilled and humbled to lead Urban Resort Concepts into their next phase of development, expanding the company footprints across Asia and beyond. We have a unique portfolio of urban resorts, and I look forward to collaborating with our talented team to enrich the guest experience and consistently deliver exceptional results.”
A graduate from the University of Surrey, United Kingdom, Victor holds a Master of Science in International Hotel Management. He received an additional degree in Business Administration and Management from the University of Barcelona and earned a certification in Executive Education from Harvard Business School in 2019. A multilinguist with international experience, Victor is a native speaker of English, Spanish and Catalan, fluent in French, and conversant in Italian. Returning to Asia for this latest appointment, Victor will be based in Hong Kong.
August 19 2024
Torsten Richter appointed as Area General Manager at Anantara Desaru Coast Resort & Villas
Anantara Desaru Coast Resort & Villas is delighted to announce the appointment of Torsten Richter as the property’s General Manager and the Area General Manager of Indonesia and Malaysia. He will oversee other Minor properties such as Anantara Uluwatu Bali Resort, Anantara Ubud Bali Resort and Avani Sepang Goldcoast Resort.
With an impressive career spanning three decades in the hospitality industry, Richter brings a wealth of experience and expertise to his new role.
Richter is renowned for his proficiency in managing both resorts and city hotels, having held leadership positions in several major destinations worldwide, including Thailand, Indonesia, the Maldives, Germany, United States of America and the UK. His extensive operational knowledge and demonstrated history of success in the top luxury segment make him a valuable addition to the Anantara family.
Most recently, Richter served as the multi-property general manager at The Ritz-Carlton Hotel and Hotel Am Steinplatz Autograph Collection in Berlin, Germany. In this role, he successfully oversaw operations, ensuring the highest standards of luxury and service.
Puneet Dhawan, Head of Asia at Minor Hotels. “His extensive experience, leadership skills and dedication to excellence make him the perfect fit for our team. We are confident that under his guidance the resort will continue to flourish and deliver unparalleled experiences to our guests.”
August 15 2024
Parveen Kumar has been appointed General Manager at Grand Hyatt Jakarta
As the new General Manager of the iconic Grand Hyatt Jakarta, Parveen now oversees the hotel’s 415 guestrooms, six dining outlets, and extensive meeting facilities, to deliver an unparalleled experience to all who visit.
Parveen, an Australian citizen who spent his formative years in Delhi, India, has a deep-rooted passion for travel that was ignited during his family’s vacations. This early exposure to the world of hospitality eventually led him to pursue a formal education in commerce and hotel management, paving the way for a successful career in the industry.
Parveen’s journey with Hyatt began in 2002 when he joined the pre-opening sales team at Hyatt Regency Mumbai, and he has since held various leadership roles across the brand’s properties, including Director of Sales and Marketing at Hyatt Regency Perth in 2009 and Director of Operations at Grand Hyatt Kuala Lumpur in 2017.
The following year, Parveen transitioned to Grand Hyatt Singapore, where he played a pivotal role in the hotel’s major renovation and reopening, serving as the Hotel Manager.
With over 22 years of international experience under his belt, Parveen is firmly committed to upholding Hyatt’s core purpose of caring for others and ensuring that guests continue to enjoy exceptional moments of more.
August 14 2024
Elite Havens Has Appointed Campbell PR for Global PR Representation
Elite Havens Asia’s premier luxury villa rental company has appointed Campbell PR to oversee its global public relations and media strategies.
Their curated portfolio boasts nearly 300 private luxury villas and chalets nestled in some of Asia’s most breathtaking destinations from Japan to Thailand to Indonesia and beyond.
And Elite Havens continues to expand their portfolio with properties that meet the highest standards of luxury, comfort, and convenience. Whether for family vacations, group getaways, or special events, their villas provide the perfect backdrop for unforgettable experiences.
WHAT’S NEW AT ELITE HAVENS:
These luxury properties have been added to the Bali collection:
Villa Norbu, Canggu Bali – Bathed in the serenity of Canggu’s rice paddies, this luxurious 6-bedroom retreat offers the perfect setting for unforgettable gatherings.
Villa Svarga – Sanur Bali – Steps from the shimmering shores of Bali, this luxurious 5-bedroom masterpiece stuns with its ultra-modern architecture and interiors.
Villa Sol Y Mar Bali – A beachfront luxury villa with a private pool, ideal for intimate gatherings and sunset barbecues.
Villa Dhanika Canggu, Bali – A tranquil five-bedroom sanctuary surrounded by Balinese rice fields, featuring an Olympic-size pool and outdoor jacuzzi.
Villa Bie Uluwatu Bali – A contemporary 7-bedroom masterpiece with gym, spa, and karaoke room for indulgent stays.
The Pala, Ubud, Bali – Tucked away in the lush jungles of Ubud, The Pala offers a secure and luxurious retreat, featuring a collection of four villas designed for large gatherings, weddings, reunions, and retreats. Villa Agung, the crown jewel of the estate, offers a sanctuary of comfort and luxury. The second-largest villa, Villa Seraya, presents versatile options, allowing guests to book it as a four-bedroom unit or as two separate two-bedroom villas—Villa Seraya A and Villa Seraya B. Villa Batur caters for small families with kids. Villa Catur, a peaceful retreat for couples, adding diverse options for guests. Currently housing 12 bedrooms across four villas, The Pala is set to unveil a fifth villa in the coming months, providing an additional five bedrooms and accommodating a total of 34 guests.
These luxury villas have been added to the Phuket and Samui collection:
Veyla Natai Residences – Beach Villa– Secluded paradise awaits at this 3-bedroom haven nestled on the pristine shores of Natai Beach with easy access to outdoor activities such as boating, water sports, golfing and hiking.
Villa Anda, Kamala, Phuket A luxurious six-bedroom retreat in a rare beachfront location, part of the exclusive Andaman Estate, promises an unparalleled experience with direct access to Kamala Beach. The exquisite six-bedroom villa is a great event venue as well as an ideal holiday home for large groups of friends and family.
Winter Wonderland mountain ski lodge in Niseko, Japan:
Casa La Mount – Niseko, Japan Ideally positioned in Annupuri Village, Casa La Mount was added to the portfolio back in December 2023 and promises to be your quintessential mountain retreat. The spacious four-bedroom stone and wood chalet is reminiscent of a traditional Whistler Ski Lodge design, blending into the surrounding nature and just 850 meters from Niseko Annupuri ski lifts.
To make a reservation for any of Elite Havens Villas: visit https://www.elitehavens.com
Interview requests for Elite Havens CEO Maya Rigg to talk about the changing face of luxury travel; or media enquiries: contact:
Donna Campbell
Campbell PR
Email: [email protected]
Paul Baker Appointed as New President of Atlantis Resorts in Dubai
Atlantis Resorts will name Paul Baker as its new president. Baker was previously president of the Grand Lisboa Palace in Macau, a $5 billion resort with close to 1,900 rooms, 300 game tables and 1,150 slot machines.
Paul has close to two decades experience in the industry and spent a year as executive vice president of Wynn Macau, and five years as vice president of Caesars Palace in Las Vegas.
Baker brings extensive casino experience at a time when hotels in the UAE are reviewing newly released gaming regulations, making his expertise particularly valuable as the company navigates potential changes in the market. Baker is expected to bring a fresh perspective and operational excellence to Atlantis Resorts, leveraging his international experience to drive growth and enhance the guest experience at the iconic Dubai properties.
“I am pleased to announce the appointment of Paul Baker as President, Atlantis. In his new role, Paul will be reporting to myself,” writes Philippe Zuber, the CEO of Kerzner International, the operator of the Atlantis brand. “Paul brings a wealth of expertise and leadership to our organization. Throughout Paul’s career, working in key markets including Las Vegas, America, Malaysia, and Macau, China, Paul has consistently demonstrated visionary leadership and a deep understanding of the integrated resort industry.”
August 2 2024
Guillaume Gallas Appointed General Manager at Mondrian Singapore Duxton
Guillaume Gallas has taken the reins of the collective of creatives, disruptors, mavericks, and provocateurs who constitute the Mondrian Singapore Duxton family, with a mission to take the art-forward, community-focused lifestyle hotel to the next level.
Since its launch over a year ago, Mondrian Singapore Duxton has shaken up the Lion City’s perception of what a hotel should be, winning fans and breaking rules with a creative approach to hospitality, cuisine, design, nightlife, and art.
All of which presents exciting building blocks for the new General Manager.
Gallas has established himself as a multi-skilled and commercially savvy General Manager with over twenty years of experience across numerous destinations, including London, Tokyo, Dubai, Hong Kong, Macao, Beijing, and Sultanate of Oman.
Since arriving in Singapore, he has been captivated by the thriving, eclectic, and vibrant community of Duxton Hill. “This is my first time in Singapore as a General Manager, but I have visited the Lion City many times,” Gallas said. “I was familiar with the usual spots like Orchard Road and Marina Bay Sands.
However, after immersing myself in the Duxton Hill neighbourhood, I can say it’s been a revelation. There’s a genuine sense of community here, with beautiful heritage shophouses, eclectic shops, speakeasy bars, creative restaurants, tattoo parlours, and art galleries.”
July 30 2024
Elena Schwartz has been appointed General Manager at Taj Jumeirah Lakes Towers in Dubai
Taj Jumeirah Lakes Towers, Dubai, has appointed hospitality stalwart Elena Schwartz as General Manager. Elena brings more than 20 years’ experience to the role.
Elena began her career at The Oberoi Beach Resort Sahl Hasheesh, and has held pivotal positions at renowned hospitality groups, including Shangri-La Group, Rixos Hotels, Deutsche Hospitality and Radisson.
As the new General Manager of Taj Jumeirah Lakes Towers, Dubai, Elena is committed to propelling the hotel to the forefront of the city’s business hospitality sector and says her vision includes fostering community-driven experiences, enhancing F&B offerings, improving service quality, and championing female leadership within the industry.
July 26 2024
Mafalda Costa Tavares appointed General Manager at The Ritz-Carlton, Langkawi
The Ritz-Carlton, Langkawi is proud to announce the appointment of Mafalda Costa Tavares as General Manager.
Mafalda joins the resort with over twenty years of hospitality management experience, specialized in the luxury sector. A tenured industry veteran, she brings extensive revenue, sales and marketing experience to her new role following a stellar career spanning several years; the majority with The Ritz-Carlton Hotels and Resorts in Europe, Asia and the Caribbean.
Having graduated with a Bachelor of Business Administration and holding a Hotel Management Diploma from Les Roches Hotel Management School, Mafalda entered the world of hospitality at the Four Seasons Hotel Ritz Lisbon and Conrad Brussels, before taking on the role as Guest Relations Officer in the Executive Lounge of the Hyatt Regency Dubai.
Following this she began her journey with The Ritz-Carlton at The Ritz-Carlton Penha Longa Hotel & Golf Resort in Portugal. She spent several years at this property, holding multiple progressive positions in Sales and Catering, before joining the pre-opening team of Mandapa, a Ritz-Carlton Reserve in Ubud, Bali, as Director of Sales, contributing to its successful launch and positioning.
After three successful years in Bali, Mafalda embraced a new opportunity as she took the role of Director of Sales and Marketing at Phulay Bay, a Ritz-Carlton Reserve in Thailand.
Another successful pre-opening role followed as Director of Sales and Marketing of The Ritz-Carlton Maldives, Fari Islands, a halo property for the brand, where she remained for three years before transitioning into Operations as Hotel Manager at Dorado Beach, a Ritz-Carlton Reserve, Puerto Rico.
“I am extremely honored and humbly proud to start my new role as General Manager of The Ritz-Carlton, Langkawi. The resort is a rare luxury sanctuary, curated for discerned travelers that seek untouched nature and extraordinary experiences.” stated Mafalda. “I am grateful to contribute to its outstanding distinction and lead our talented Ladies and Gentlemen to new heights.”
Outside of work, Mafalda enjoys exploring and learning about new cultures, cooking and diving.
July 22 2024
Albert Servalls Bonilla is now General Manager of Marriott Executive Apartments Hangzhou Yuhang and Marriott Executive Apartments Hangzhou
Marriott has announced the appointment of Albert Servalls Bonilla as General Manager of Marriott Executive Apartments Hangzhou Yuhang and Marriott Executive Apartments Hangzhou, effective June 10, 2024.
Albert reports to Minnie Xu, Area Vice President, East China.
Originally from Barcelona, Spain Albert has over 30 years of experience in hospitality with a solid Food & Beverage background.
His career in China began in 2010 as an Executive Chef at The Langham Shanghai Xintiandi. In 2013 Albert joined Renaissance Zhongshan Park where he was awarded Culinary Shanghai Cluster Champion for the Marriott Group. Albert played a crucial role in F&B directions in the pre-opening of the Marriott Shanghai Parkview.
After that, Albert continued rising through the ranks to becoming Director of Culinary Operations; Director of Food & Beverage; Hotel Manager; and Acting General Manager at Bellagio by MGM Shanghai. Previously, Albert was the Hotel Manager at Diaoyutai Hotel & MGM Hotel Qingdao.
Marriott Executive Apartments Hangzhou is strategically located at the center of Future Sci-Technology City, which is part of the European Financial City.
The Apartments is close to an array of notable companies and major industrial zones, including the Alibaba’s headquarter; Zhejiang Overseas High-level Talents Innovation Park; and Hundsun Technological Park.
Two amazing natural landscapes are nearby. The Xixi Wetland is about 7 km away; and the World Heritage Site, Liangzhu Ancient City is just 15km.
The Apartments is also close to major transport hubs. The Chuangjing Road Subway Station is only 200 meters from the Apartments, there guests can take Line 5 and Line 19 to get to downtown of Hangzhou. The Hangzhou West Railway Station is just 4 km away, conveniently connecting major cities of Shanghai and Suzhou.
Marriott Executive Apartments Hangzhou has rooms ranging from 52 square meters to 148 square meters. Each features large floor-to-ceiling window, fully equipped kitchen, free Wi-Fi, and washing and drying all-in-one machine.
On-demand services such as housekeeping and limousines service are available.
The all day dining restaurant, Resident Lounge serves Buffet Breakfast and A La Carte Menu for lunch and dinner.
Guests can also unwind at the lounge terrace; enjoy stunning skyscraper views, all the while sipping freshly brewed coffee and selected Chinese tea.
With 150-square-meter event spaces, Marriott Executive Apartments Hangzhou is also an ideal destination for gathering and events.
The property has a kids’ club which is ideal for families with kids. A 24-hour fitness center and an in-door heated swimming pool.
Residents and guests can take advantage of the spacious and relaxing public areas to get socialized.
Call or book online
Marriott Executive Apartments Hangzhou
EFC Tower 10, No. 2609 Yuhangtang Road, Cangqian Street, Yuhang District, Hangzhou, Zhejiang, China, 311100
July 21 2024
Judd Rabbidge Appointed New General Manager for Avani+ Fares Maldives Resort
July 15 2024
Jakob Hirschmann Appointed General Manager of Park Hyatt Guangzhou
Park Hyatt Guangzhou has appointed Jakob Hirschmann as General Manager of the Hotel, effective July 1 2024. Jakob has served as Hotel Manager since December last year.
Hailing from Germany, Jakob is deeply rooted in the world of luxury hospitality. His passion for excellence has earned Forbes Travel Guide Five Star ratings for multiple properties throughout his career.
Jakob began his hospitality career in 2005 as an apprentice at InterContinental Berchtesgaden. His professional journey continued across continents with some of the most admired brands such as Rocco Forte Hotels, Capella Hotels, Regent Hotels and Mandarin Oriental Hotel Group.
Those hotels are in both urban and resort settings, ranging from intimate boutique properties with as few as 47 rooms to sprawling integrated resorts with close to 3,000 rooms.
“I look forward to breathing life into our refreshed hotel story, and introducing, together with my team, our new service signatures.” says Jakob about his priorities for the hotel.
“These initiatives would wonderfully align with Jay Pritzker’s original vision for the Park Hyatt brand to create an intimate hotel experience that celebrates fine art, delicious food and wine, and truly personalized service.”
Jakob is married to Akina, born in Tokyo to Chinese parents.
July 12 2024
Andrew Jansson has been appointed General Manager at Centara Mirage Lagoon Maldives and Centara Grand Lagoon Maldives
With nearly 30 years as a seasoned hospitality professional, Andrew Jansson has held leadership roles in 14 countries with renowned hotel chains such as Hyatt and Shangri-La.
This appointment marks Jansson’s fourth resort management position in the Maldives, where he will oversee the pre-opening and strategic development of Centara Grand Lagoon Maldives and Centara Mirage Lagoon Maldives. His knowledge of the local market will be crucial in establishing the strategic and operational objectives for these properties and further establishing Centara’s expansion in the Maldives, adding to the two existing properties currently in operation there.
July 9 2024
Hyatt Regency Aqaba appoints Richard Simmons as new GM
Hyatt Regency Aqaba Ayla has appointed Richard Simmons as the new general manager to helm the daily operations and functions of the property. At Hyatt for more than 25 years, Simmons developed his career into leadership positions, previously taking on several general manager roles across China, Hong Kong, the Philippines and Malaysia.
Simmons journey with Hyatt began as a management trainee in Hyatt Regency Dubai before moving to Hyatt Regency Birmingham holding a several positions including assistant front office manager and subsequently reservations manager. A move to Asia was next with revenue analyst positions at Hyatt Regency Hong Kong and Grand Hyatt Erawan Bangkok. Several moves followed including director of business development at Hyatt Regency Xian and director of rooms at Hyatt Regency Coolum.
After a tenure with Shangri-La Hotels and Resorts in Beijing and Cebu, Philippines Simmons returned to Hyatt and a first general manager appointment at Hyatt Regency Johor Bahru and then as general manager at Hyatt Regency Manila, Hyatt Regency Hong Kong, Tsim Sha Tsui and Grand Hyatt Beijing.
Born in Hong Kong and raised in Australia, Simmons has grown up with travel as a key part of life, learning about the hospitality sector from his father who had a long-term career in the industry. A passionate traveller and golfer, Simmons enjoys attending live sports events, as well as visiting museums and art galleries, and looks forward to experiencing the cultural destinations of Jordan with his two teenage daughters.
July 9 2024
Syahreza Ishwara has been appointed General Manager at Anantara Koh Yao Yai Resort & Villas
Minor Hotels announces the appointment of Syahreza Ishwara as General Manager of the newly opened Anantara Koh Yao Yai Resort & Villas, off the coast of Phuket. With a wealth of experience in the hospitality industry, Ishwara brings a fresh perspective and a passion for excellence to this exclusive property.
Ishwara has a distinguished career within Minor Hotels. His journey began in 2014 at the award-winning Anantara Chiang Mai Resort, where he played a pivotal role in developing the property and establishing it as a leader in both the company and the region.
From 2022, the Indonesian national served as the General Manager at Anantara Ubud Bali, overseeing the pre-opening phase. Ishwara’s international experience also includes serving as the General Manager at the upscale Rayavadee Resort Krabi, as well as holding key positions at Four Seasons Resort Langkawi in Malaysia. His early career included various food and beverage roles at The Regent Singapore and the Four Seasons in Chiang Mai, Bangkok and Jakarta.
Beyond his professional achievements, the hotelier is passionate about music, sports, reading and the art of ikebana. He is also an active collaborator in various corporate social responsibility initiatives, including Run for Hope Singapore, the Terry Fox Run and projects to improve remote schools and build fire barriers in Chiang Mai.
Ishwara holds a Bachelor of Science degree in Hotel and Restaurant Management (with a minor in Business Administration) from the University of North Texas, Denton, USA. Additionally, he completed the Food & Beverage Programme at the National Hotel Institute (BPLP) in Bandung, Indonesia.
June 19 2024
The Ritz-Carlton, Bali Appoints Go Kondo as General Manager
With over 25 years of extensive experience in luxury hospitality spanning across Asia Pacific, Middle East and Europe, Go Kondo brings a wealth of knowledge and global experience to lead the Ladies and Gentlemen of The Ritz-Carlton, Bali.
Go’s career began as a management trainee, where he quickly found his niche in Food and Beverage operations. With dedication and leadership, he progressed through several key positions at luxury properties in Asia Pacific.
Having previously served as the General Manager of W Osaka, Go has opened the first W brand in Japan successfully and has received numerous prestige awards, including the Travel+Leisure Awards 2023 for “Best City Hotel” and “Best General Manager”, The World Luxury Hotel Awards 2023 for “Best Luxury Lifestyle Hotel Global”, “Best Luxury Hotel Japan” and “Best Architectural Design East Asia” and many more. In addition to his day-to-day responsibilities as General Manager, Go chaired the Marriott Business Council for Japan and Guam.
Go is also not new to The Ritz-Carlton brand as he opened The Ritz-Carlton, Kyoto and Doha, and served for Osaka and Bali.
“It is pleasure to be back to The Ritz-Carlton brand and Bali where I served as Hotel Manager seven years ago. I really look forward to working with Ladies and Gentlemen of The Ritz-Carlton, Bali closely and striving to create Ritz-Carlton Mystique for our guests.”, says Go Kondo.
June 19 2024
Centara Boosts Executive Team with Two Senior Appointments
Centara Hotels & Resorts has taken another significant stride forward to becoming a top 100 global hotel company with the addition of two hospitality professionals to its executive team.
Ron Cusiter has been named as Centara’s new Executive Vice President – Commercial, and Percy P. Muncherji has been appointed to the position of Vice President – Design & Technical Services.
Ron joins Centara following his most recent role as Vice President – Global Sales & The Americas with Kempinski Hotels. He has also held senior roles with COMO, Hyatt and Rosewood hotel groups over the course of an impressive career.
“I am delighted to join Centara at this exciting time. As travel and tourism soars, the need for an innovative and effective commercial strategy to underpin brand growth objectives is more critical than ever. I look forward to enabling the world’s travellers to discover Centara’s timeless style of family-centric Thai hospitality, while maximising the benefits to the business and driving the company’s success,” said Cusiter.
Percy will spearhead the innovation and implementation of Centara’s hotel and brand concepts. A qualified architect, he has 30+ years of top-level experience leading many key projects across hotels, luxury condominiums, serviced apartments and more, including as Vice President – Technical Services for Oakwood Asia Pacific.
“High quality architecture and design are at the heart of good hospitality, so I am thrilled to be able to work closely with the entire team at Centara to create new ways to deliver the group’s Thai-inspired guest experiences across every sector of the market. I look forward to driving the evolution of Centara’s popular brand concepts and the creation of new designs that will position the company at the cutting-edge of the hospitality industry,” said Percy.
Thirayuth Chirathivat, Chief Executive Officer of Centara Hotels & Resorts, said: “We are delighted to welcome Ron and Percy to Centara, as we continue to attract the industry’s most exciting talent and raise the bar for professional expertise. As we embark on an era-defining phase of expansion that will introduce our unique style of family-centric hospitality to multiple new markets around the world, I have the utmost confidence that the appointment of these industry experts, who bring with them a wealth of knowledge, will contribute significantly to our success as we strengthen our position in the global hotel industry.”
June 18 2024
Gianni Costa has been appointed General Manager of Four Seasons Hotel Hangzhou at West Lake
Gianni previously served as the Resort Manager of Four Seasons Resort Bali at Sayan for five years, spearheaded initiatives that significantly elevated guest satisfaction and financial performance.
“I am thrilled to lead this beautiful Chinese garden paradise on the shores of UNESCO’s West Lake,” says Gianni. “The resort exudes a vibrant and rejuvenating energy that is palpable. I’m excited to be part of such a remarkable team of people and continue to innovate the guest experience.”
Born in Switzerland, he brings a global perspective, speaking German, Italian and English, and basic French. He began his career in 2001 after earning a Diploma in Restaurant and Hotel Management from the esteemed School of Hotel Management Belvoirpark Zürich HF, Switzerland.
Gianni’s path with Four Seasons began in 2006 as the Restaurant Manager at Biscotti in Four Seasons Hotel Bangkok. His dedication and leadership quickly propelled him through various roles, including Assistant Director of Food and Beverage at Four Seasons Resort Nevis, Director of Food and Beverage in Hong Kong, and Hotel Manager at Regent Singapore, which was managed by Four Seasons at the time.
As Resort Manager at Four Seasons Resort Bali at Sayan, Gianni consistently elevated both guest and employee experiences, contributing to the hotel’s Forbes Five Star rating.
His 23 years of experience in global luxury hospitality make his new role at Four Seasons Hotel Hangzhou at West Lake an exciting new chapter.
In his free time, Gianni enjoys quality family moments, exploring culinary delights, hiking scenic trails and following Formula 1 racing.
June 18 2024
Six Senses Samui Welcomes Johannes Steyn as the new General Manager
With over 25 years of experience in the international hotel industry, Johannes first joined the Six Senses family in June 2022 as General Manager at Six Senses Con Dao in Vietnam.
Johannes, together with his team, built a strong business platform and a far more integrated brand operation focusing on quality and the guest experience. He has evolved both the host’s and guests’ Six Senses journeys to make connections with brand values and in turn, the results have been impressive.
Johannes started his hospitality journey in the culinary world having been an Executive Chef and Director of Food & Beverage for hotels in Bangladesh, Seychelles, Kuwait, Egypt, Saudi Arabia, Bulgaria, South Africa, and Nigeria, before becoming a General Manager. He has worked for IHG, Anantara, Le Meridien, and Story Hospitality.
Johannes is naturally passionate about cooking and enjoys the outdoors. With his wife, Rose, they will certainly love exploring the wonderful nature, beaches, and mountainous rainforests on Samui island. He can be reached at [email protected]
June 11 2024
Alex Willats has been appointed General Manager at Waldorf Astoria Lusail, Doha
Waldorf Astoria Lusail, Doha has appointed Alex Willats as its new general manager. Willats brings over twenty years of leadership in luxury hospitality to his new role.
Willats has held high-profile roles throughout his career, including deputy general manager at The Ritz London, where he hosted an event for the late Queen Elizabeth’s 80th birthday, attended by then-Prince Charles, now King Charles III. As general manager at Shangri-La Beijing, he led the development of award-winning F&B concepts and directed key initiatives.
He spent over twelve years in Qatar during his formative years, deepening his understanding of the local culture and the country’s rich heritage.
Willats’ return to Qatar in this role marks a homecoming and adds a personal dimension to his professional commitment, the property says.
May 31 2024
Peter Tichy has been appointed General Manager at Radisson Blu Plaza Hotel, Bangkok
With over three decades of comprehensive experience in the hospitality industry, Peter Tichy is set to lead this distinguished hotel into a vibrant new chapter.
His diverse and extensive background equips him well to enhance the hotel’s stature and offerings in the dynamic landscape of Bangkok.
With a robust background that spans several countries including Austria, Germany, Russia, Sweden, Ukraine, Egypt, Nigeria, Vietnam, and now Bangkok, Thailand in 2024. His career has been marked by significant contributions to the hospitality sector, including the successful launch of multiple establishments worldwide.
A graduate of the prestigious Schloss Klessheim Hotel Management School in Salzburg, Peter has also acquired a multitude of hotel management skills from several esteemed institutions, including Cornell University. Beginning his career in Food & Beverage, Kitchen and Finance, Peter has risen through the ranks to spend over 23 years as a General Manager. His experience spans across properties within the Radisson Hotel Group, reflecting a broad and successful leadership journey, making him a familiar face for the Radisson Family.
May 29 2024
Rotana has announced the appointment of Sahiti Gaddam as the corporate VP of Sales
With over two decades of experience in the Middle East’s hospitality sector, Gaddam joins Rotana after serving as regional commercial director for Valor Hospitality, where she managed revenue, marketing, and sales for multi-branded hotels in the Middle East, CIS, and East Asia.
Gaddam’s career features senior leadership roles with luxury hospitality brands such as Jumeirah Hotels & Resorts, Burj Al Arab, and the Taj Hotel Group. As part of Rotana’s expansion strategy to add 30 new properties by 2026, she will spearhead sales development across the company’s existing and forthcoming properties. Her responsibilities include enhancing Rotana’s market position and profitability through strategic sales initiatives and strengthening partnerships with key stakeholders.
May 21 2024
Kempinski Hotels Appoints Barbara Muckermann as Group Chief Executive Officer
Barbara previously was responsible for leading Silversea Cruises (part of Royal Caribbean Group), the world’s largest ultra-luxury and expedition cruise line.
Barbara Muckermann joins the iconic global luxury hospitality brand with 82 hotels in 36 countries at an exciting time, as Kempinski prepares for impressive growth in new regions worldwide and more spectacular properties on the horizon.
The group intends to add another 34 hotels and residences to its portfolio in Europe, the Middle East, Asia and Africa in the coming years and to further secure Kempinski’s legendary global position and standing.
“I could not be more thrilled to be joining Kempinski Hotels as CEO during such a pivotal time for the brand”, says Muckermann on her appointment. “I am delighted to play an integral role in this incredibly iconic brand’s next chapter while honouring its rich history, and very much look forward to working in tandem with amazing colleagues globally to continue to make the Kempinski name synonymous with individual luxury.”
“Barbara has always been at the forefront of luxury, and her proven ability to elevate the guest experience while simultaneously maximising profitability for leading travel brands made her the ideal choice to lead Kempinski Hotels,” said René Nijhof, Chairman of the Board of Directors Kempinski Hotels S.A. “Her dynamic, forward-thinking approach will be vital as we continue to usher in a new era of luxury for our brand. As Barbara takes the helm, she will be the first woman in the company’s 127 years of history to lead this iconic brand.”
During her more than 25 years of hospitality experience, she has successfully expanded sales and profitability as well as significantly upgraded the guest and customer experience for leading global brands in luxury and travel including Loro Piana, MSC Cruises and NCL.
A German native, having lived in Italy, France and the USA, Muckermann is fluent in five languages and is a Doctor in Political Sciences and Economics and holds a joint MBA from Columbia and London Business School.
May 15 2024
Marco Araujo has been appointed General Manager at Conrad Koh Samui
With over two decades of experience in the luxury hospitality industry, Marco brings him with a wealth of expertise and demonstrated leadership capabilities to the team. In his new role, Marco will oversee the commercial and operational performances for Conrad Koh Samui.
Prior to joining Conrad Koh Samui, Marco served as Resort Manager for the award-winning flagship property Waldorf Astoria Ithaafushi Maldives. During his time there, Marco led the Forbes 5-star accreditation for three consecutive years and earned multiple awards. His appointment also marks a welcome return to Conrad Koh Samui, having previously served as the Director of Operations and Commercial Director at the resort from 2017 to 2021.
May 3 2024
Tim Kelly Appointed as Property President of City of Dreams Macau
Tim Kelly boasts an impressive career in the integrated resort industry, with a proven track record of success in managing complex operations. His extensive experience encompasses various aspects of the business, including:
- Operations Management
- Design and Brand Creation
- Construction and Development
- Master Planning
- Entertainment Venue Management
- Funding Multi-Billion Dollar Construction Projects
Known for his entrepreneurial spirit and ability to lead cohesive teams towards achieving successful outcomes, Kelly thrives in fast-paced and creative environments. His expertise extends beyond just operational excellence. He has served on the Forbes Travel Guide – Service Advisory Committee, representing the Asia-Pacific Region, advocating for international Five-Star luxury hotel service and maintenance standards.
Kelly’s impressive credentials include:
- A coveted Lifetime International Honorary Les Clefs d’Or membership
- Former Board Member of the Nevada Hotel Lodging Association
- Instructor at the College of Southern Nevada
He holds an Executive Master’s in Hospitality Administration (MHA) with a specialization in Gaming Track, further solidifying his knowledge base for the unique demands of the integrated resort industry.
Kelly, who began his integrated resort career at MGM Grand in Las Vegas, previously spent almost four-and-a-half years in Macau as Senior Vice President of Resort Operations between 2013 and 2017 before joining Kerzner International where he spent six years overseeing Atlantis Dubai.
He was last year promoted to President of Atlantis for Kerzner International, which placed him in charge of Atlantis resorts in Dubai and Sanya, China.
Also read:
https://www.paullotravel.com/appointments/ (Nov 2 2023)
April 4 2024
Joseph Khairallah Named Area Vice President, Head of Japan, Korea & Micronesia for Hilton
Based in Tokyo, Khairallah will oversee Hilton’s 32 trading hotels and future pipeline growth, as Hilton expands its regional footprint.
Khairallah takes over the role from Timothy Soper, who over the last 12 years led Hilton through record-breaking growth in Japan, Korea and Micronesia – from nine hotels and two brands in 2012, to 32 hotels and six brands today, with another nine in the pipeline, including two Waldorf Astoria properties.
An industry veteran with over 40 years of experience, Khairallah brings a wealth of expertise to his new role. He previously served as Hilton’s vice president of Operations for North China and was instrumental in expanding the company’s presence from 28 to 51 properties. During his tenure, he successfully navigated the challenges posed by the COVID-19 pandemic and strengthened the company’s service proposition and guest satisfaction.
Prior to joining Hilton in 2018, Khairallah led Marcus Hotels & Resorts as President and Chief Operating Officer, post a 30-year career across numerous global roles with Hyatt Hotels Corporation.
“Joe brings a wealth of industry experience and a deep understanding of global and regional markets. I am confident that his time-tested leadership skills and passion for exceptional service will bolster Hilton’s enduring commitment to Japan, Korea and Micronesia,” said Alan Watts, president, Asia Pacific, Hilton. “We also thank Tim for his many years of service towards growing our regional footprint, leading our high-performing team and developing the hospitality leaders of tomorrow.”
“I am thrilled to embark on this new journey as Hilton’s area vice president and head of Japan, Korea, and Micronesia. Understanding and harnessing the unique cultures and opportunities across this incredible region is pivotal for our continued success in these markets, and I look forward to building on Hilton’s storied legacy and leading our team to new heights,” said Joseph Khairallah.
March 9 2024
Jumeirah Appoints Chief Brand Officer to Lead The Evolution of its Brand
Jumeirah Group announced the appointment of Michael Grieve as its new Chief Brand Officer, responsible for spearheading the evolution of the brand as part of its Mission 2030 strategy.
Michael Grieve joins Jumeirah with a solid career building global brands, most recently the renowned luxury Italian fashion house Gucci.
Formerly Vice President Brand and Client for Gucci, leading brand, communications, events and client development across Europe, Middle East, and African marketplaces, Grieve will join Jumeirah in April.
Originally from New Zealand, Grieve’s 16-year career has spanned roles for leading international brands including BMW Group, adidas, and Nike and most recently Gucci in Milan. He comes with a proven track record of delivering business success across iconic international brands and will play an integral role in transforming Jumeirah’s brand, building a robust value proposition and experiential offering to secure Jumeirah’s position as a globally recognised hospitality group as it moves ahead with its plans to double the size of its portfolio by 2030.
Thomas Meier, Interim Chief Executive Officer of Jumeirah, spoke of the new hire: “As part of our Mission 2030 strategic plan, we are building on rich origins to shape a new brand expression of ultra luxury hospitality that will enable our growth in key destinations around the world. As our new Chief Brand Officer, Michael is integral to that journey and brings an outstanding brand building pedigree with a luxury network that will help enable our transition from a regional success story to a global brand with international reach. I’m looking forward to working closely with Michael as we embark on a new era for the Jumeirah brand.”
Grieve’s impressive track record includes brand management for BMW and MINI in New Zealand; the development of global campaigns and retail strategies for the adidas running and basketball businesses; leadership of the Jordan Brand for Nike across EMEA and most recently driving all brand marketing, communications and client engagement activities for Gucci Maison across Europe, the Middle East and Africa.
Michael Grieve said of his new role with Jumeirah: “My passion lies in creating and delivering impactful brand strategies that resonate with diverse and discerning audiences, grounded in authenticity and the brand’s core values. The Jumeirah brand is built from exceptionally strong foundations, and I believe we now have an unparalleled opportunity to define an identity and ultra-luxury experience that sets Jumeirah apart and supports its global growth ambitions. I’m very proud to join Jumeirah on this exciting journey.”
Grieve is one of a number of senior hires made by Jumeirah in the last year as part of its Mission 2030 strategic plan. In 2023, Joanne Behrens was appointed as Senior Vice President of Architecture and Spatial Design, tasked with reshaping Jumeirah’s design philosophy. Niamh O’Connell also joined as Vice President of Wellbeing, focusing on enhancing the wellness experience through lifelong learning, longevity, and inclusivity. Additionally, Bryanne Tait came on board as the Global Senior Director of Sustainability to support ongoing efforts to minimise operational impact to protect people and planet.
March 4 2024
Özgür Cengiz has been appointed Tourism Group Global Wellness Development Director at JOALI Maldives
With a stellar career spanning over 20 years in the hospitality and wellness industry, Özgür was part of the opening team of Richmond Nua Wellness, Turkey’s pioneering wellness resort, followed by a move to Jumeirah in Azerbaijan, where he was appointed to oversee the property’s operations and spa offerings.
His journey in the Maldives began in 2014 at One&Only Reethi Rah as the Director of Spa by ESPA & Fitness. In 2016, Özgür joined the pre-opening team of JOALI brand to open JOALI Maldives, the first art-immersive resort in the Maldives, as the Resort Manager, illustrating strong leadership and success. His Lifelong passion and expertise in wellness opened the path for him to open the first wellbeing island in the Maldives as the General Manager of JOALI BEING. From creating a unique concept to bringing together a network of rare talents and a wealth of unique treatments to the Maldives, Özgür built a brand recognised globally as one of the most celebrated wellbeing brands.
Along with being a member of the Global Wellness Day project, Özgür served as its Ambassador for the Maldives for 7 years. A respected panellist in international wellness circles, he is also one of the Global Spa & Wellness Awards judges. His creative approach and insights regarding new trends are widely appreciated, while his solution-focused approach inspires all those around him.
Tourism Group Managing Director of Gürok Group, Hakan Öztürk, commented about the appointment, “Wellbeing is an integral part of the identity of JOALI as a brand, for our guests and hosts alike. Özgür’s extensive knowledge and passion will truly redefine the wellness offerings for the brand from a broader perspective to take new heights as the JOALI brand portfolio expands”.
In this role, Özgür will overlook the wellness of the tourism group Gürok, the parent company of JOALI. He will be responsible for innovative activations, expansion and strategising the wellness offerings for JOALI BEING and JOALI BEING Cure.
Feb 27 2024
希尔顿任命夏农为大中华区及蒙古业务发展总裁
希尔顿集团宣布任命夏农为大中华区及蒙古业务发展总裁。在加入希尔顿集团之前，夏农曾就职于华住集团，担任集团执行副总裁兼全球高端品牌事业集群首席执行官，在华住集团的扩张和创新战略中发挥了关键作用。夏农于 2024 年 2 月 26 日正式加入希尔顿集团，并常驻于集团上海办公室。
在24年的酒店业职业生涯中，夏农历任多家国际酒店集团的大中华区高管职务，包括喜达屋酒店及度假村集团、凯悦酒店集团和Groupe Pierre Vacances et Center Parcs。在他任职期间对于开发规模的全面扩张、推出新品牌、以及战略合作伙伴关系的建立和稳固都做出了重要贡献。
夏农来自于中国，他将领导希尔顿集团大中华区宏伟的发展战略。目前，希尔顿集团在大中华区拥有超过640间运营酒店及约800间筹建酒店。
“中国有望在未来十年内成为全球最大的旅游市场。我们对于旅游需求和酒店开发的可持续发展势头充满信心，并为夏农加入希尔顿集团大家庭而深感振奋。同时，我们也非常感谢黄德利先生，在其领导之下，希尔顿集团在这个重要市场中取得了瞩目的发展。”希尔顿集团亚太区业务发展高级副总裁陈汉泉（Clarence Tan）说道。
夏农表示：”对于能够有机会助力希尔顿集团在大中华区谱写新的发展华章，我深感荣幸。希尔顿集团在大中华区已经建立了坚实的基础，并持续获得市场领先的业绩表现。这个角色所涵盖的规模和施展空间让我备感振奋，非常期待能在这个关键市场谋划和实现我们增长的雄心壮志。”
希尔顿集团在大中华区的运营酒店覆盖了10大快速发展的品牌，遍布200多个目的地，以满足旅客们的不同需求。
Feb 14 2024
Intercontinental Bali Resort Welcomes Bruno Cristol as the New General Manager
InterContinental Bali Resort is proud to announce the appointment of Bruno Cristol as the new General Manager. With an illustrious career spanning over three decades in the hospitality industry, Bruno brings a wealth of experience and expertise to his new role.
Prior to joining InterContinental Bali Resort, Bruno served as the Area General Manager of IHG Singapore and General Manager of Crowne Plaza Changi Airport. His extensive international experience includes roles in Australia, France, Hong Kong, Malaysia, Philippines, and Singapore, where he has excelled in opening, renovating, and repositioning upscale and luxury properties. Bruno’s contributions have been instrumental in the long-term growth and success of various renowned luxury hotels and resorts.
Bruno’s journey in the hospitality industry began as a Chef, where his passion for diverse cultures, languages, and connecting with people propelled him to excel in fine dining and service. Throughout his career, he has held key roles in launching successful bars, restaurants, and luxury brand hotels, including IHG, where he served as Director of Food & Beverage at InterContinental Carlton Cannes in France.
Prior to his tenure in Singapore, Bruno served as the General Manager of Dusit Thani Manila and worked with esteemed hospitality brands such as Hyatt Hotels, Ritz Carlton, and Shangri-La Hotels and Resorts for more than a decade. His enthusiasm and wealth of experience, particularly in the Asia Pacific region, position him perfectly to drive performance and inspire excellence in the hospitality industry.
Feb 12 2024
Lawrence Ng Has Been Appointed Svp Sales & Marketing at Langham Hospitality Group
Langham Hospitality Group (LHG) proudly welcomes Lawrence Ng as its new Senior Vice President – Sales & Marketing. Stationed at the company’s corporate headquarters in Hong Kong, reporting directly to the group’s Chief Executive Officer, Mr. Ng will spearhead and orchestrate all sales and marketing endeavours globally while also serving on LHG’s executive committee.
The new appointment comes as Shane Pateman vacates the top Sales & Marketing role to take up the posts of Managing Director of The Langham, Huntington, Pasadena and Regional Vice President, Operations – North America.
As the former Vice President of Sales & Marketing, Greater China at Marriott International, Mr. Ng brings a wealth of knowledge and insights to the intricacies of market dynamics and consumer preferences.
Mr. Ng’s appointment is strategically aligned with the group’s commitment to staying attuned to evolving customer needs and ensuring innovative and tailored experiences across its global hotel portfolio.
Jan 6 2024
InterContinental Shanghai Pudong Appoints Mr. Roy Tan as General Manager
IHG Hotels & Resorts have officially appointed Mr. Roy Tan as the General Manager for the InterContinental Shanghai Pudong. In his new role, Roy will be responsible for the overall Hotel Management, Employee Development, Guest Stay Experience, Strategic Business Planning and Brand Recognition.
With over 33 years of Hospitality Business Experience spanning across Singapore, Malaysia, Thailand and China, Roy’s vision of four focus points of Guest Stay Experience, Employee Experience, VIP Reception Experience and Hotel Safety is the key to driving the Business.
Roy joined IHG in 2013 as Director of Food & Beverage, where he spent the past four years at the InterContinental Chongqing and InterContinental Chengdu Global Center whereby, he has also assumed the role of a Cluster Food & Beverage Project Leader.
Prior to Roy’s current appointment, he was the Resident Manager at the InterContinental Chengdu Global Center and subsequently promoted to General Manager at the Indigo Dali Erhai and InterContinental Residences Chengdu City Center.
During his 32 months of leadership at the Residence, he led the Residence to a Financial Metric setting new records in 2023, exceeding both Revenue and GOP budget October YTD. The Residence was awarded the 2022 IHG Q2-Silver Dragon Award, 2022 IHG Green Engage Award, 2022 Ctrip ‘Service Excellent Award’ and 2022 Ctrip ‘Favorite Hotel Collection Award’, 2021 Booking.Com ‘Asia a Pacific (APAC) Award, Employees’ Heartbeat Survey achieved 96 score in 2021 and 100 in 2022.
In his spare time, Roy enjoys Socializing, Traveling, Practicing Yoga of the Breath, watching English Premier League Football matches and, participating and contributing to charity activities.
Book online or call
Email: [email protected]
InterContinental Shanghai Pudong
777 Zhangyang Road Pudong Shanghai 200120
上海 浦东 张杨路777号 200120
Jan 5 2023
Hard Rock International Appoints John P. Rees as Senior Vice President of Hotel Operations
Hard Rock International has appointed John Rees as its new Senior Vice President of Hotel Operations. In this role, Rees is responsible for leading and supporting all facets of hotel operations across the Hard Rock International portfolio, including both corporate-managed and franchised locations. Rees reports directly to Jon Lucas, Chief Operating Officer of Hard Rock International.
“We’re thrilled to have John lead the Hard Rock Hotel team as we continue to elevate our position as one of the world’s most recognized global hospitality brands,” said Lucas. “His depth of experience guiding world-class luxury and lifestyle hotels paired with his results driven leadership style makes John an invaluable addition to our company.”
Rees is an accomplished hospitality industry veteran with over 30 years of experience and a multi-faceted skillset to lead operations with excellence. His passion for innovation paired with his extensive experience has inspired him to target industry challenges such as procuring and incubating hospitality talent through impactful leadership programs and ensuring quality control across key hospitality verticals.
Rees completed his hospitality studies at Newbury College and has since gained various certifications in restaurant management, leadership training and wine studies from top accredited institutions and universities such as Cornell University (Restaurant Management) and Wine and Spirits Institute UK. He completed his hospitality training at the Hotel Bellevue Palace in Bern, Switzerland and also holds an Honorary Degree in Culinary Arts from the Long Island Culinary Federation. His career path began as an Executive Chef where he honed his fine-cooking and leadership skills at some of the world’s most prestigious hotels which led him to take on Food & Beverage Director positions before moving into his current focus in Hospitality Operations. He also previously held senior hotel operations leadership roles at Marriott International and Ritz-Carlton where he managed operations in more than a dozen different countries on four continents. In his most recent role as Vice President of Resort Operations and Guest Experience at Marriott Vacations Worldwide, Rees was responsible for driving operational excellence for over 130 properties and guests worldwide across all disciplines.
“I’m thrilled to join Hard Rock at this pivotal point of the Hard Rock Hotels brand journey,” said Rees. “Our future pipeline of hotel projects is very robust which will allow me to work with my teams to innovate and create more of the special brand touchpoints and guest experiences our fans expect. My goal is to make Hard Rock Hotels feel like the coolest place to stay with the best vibe and where every guest around the world is made to feel like a VIP.”
Dec 20 2023
Phil Payne named Board Chairperson at BWH Hotels
BWH Hotels today announced that its Board of Directors has elected Phil Payne as Board Chairperson for 2024. Payne, who previously served as Board Vice Chairperson, brings decades of hospitality experience and over 40 years of BWH Hotels ownership to his role as Chairperson.
Alongside his brothers, Payne has owned and operated six BWH Hotels properties since 1982 — offering the Board a unique perspective as an owner, operator and industry veteran. During his time as an owner, Payne also served as managing member of Best Western Plus Rio Grande Inn, Best Western Governor for Western New Mexico, and member of the brand’s Reservation & Technology Advisory Committee.
Alongside his tenure with BWH Hotels, Payne draws on a variety of experience across other industries. During his professional career, he worked as a CPA and attorney and co-founded a CPA firm in Alaska, and he designed and wrote tax, accounting and financial software systems for various firms.
Payne graduated from Arizona State University with a Bachelor of Science in Business Administration. He later went on to receive a Juris Doctorate from Pepperdine University School of Law.
In addition to electing Payne as Chairperson of the Board, the Board of Directors also elected Steve Wahrlich as Vice-Chairperson and Viral (“Victor”) Patel as Secretary-Treasurer.
Dec 13 2023
Kristen Dalton has been promoted President at the Tripadvisor Core business in Boston
Tripadvisor, Inc. (NASDAQ: TRIP) announced today that Kristen Dalton will be appointed President of the Tripadvisor Core business on January 1, 2024, reporting to Matt Goldberg, CEO of Tripadvisor Group. Dalton most recently served as COO of the Tripadvisor Core business where she has been instrumental in setting the organization’s strategy to transform the business.
Dalton has been with the company since 2019, initially serving as Vice President of FP&A for the Tripadvisor Group where she led the financial and operational planning function. Prior to her appointment to COO, Dalton served as head of Tripadvisor’s Core B2C business, leading the company’s guidance, experiences, flights, vacation rentals, and direct-to-consumer revenue lines. In her new role, Dalton will continue to oversee strategy and operations for the Tripadvisor Core business, including execution across product, technology, sales, and marketing.
With this promotion, Dalton joins other business unit presidents at Viator and TheFork, each taking full accountability for delivering on the strategy of their respective segment and continuing to report to Goldberg.
Prior to Tripadvisor, Dalton served as the Vice President of Finance & Strategy for Vistaprint, Inc., where she oversaw a global team providing leadership to strategy and internal communications teams and leading financial planning and analysis functions. She served as Vice President of Strategy – International Life for Ace Group (now Chubb), a global leader in commercial and personal property and casualty (P&C) insurance, where she drove the strategic planning process for a $1 billion global business unit and international life insurance portfolio. Dalton also held senior leadership roles for AXA, a multi-national insurance provider, Zurich Financial Services, a global life insurance provider, and Houlihan Lokey Howard & Zukin, a leading investment bank.
The Tripadvisor Group operates as a family of brands with the purpose of connecting people to experiences worth sharing. Our vision is to be the world’s most trusted source for travel and experiences. The Company operates across three reportable segments: Tripadvisor Core, Viator, and TheFork. We leverage our brands, technology platforms, and capabilities to connect our large, global audience with partners by offering rich content, travel guidance products and services, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
Dec 7 2023
InterContinental Bali Resort welcomes new DOSM
InterContinental Bali Resort has appointed Jeremy Brook as the new director of sales and marketing.
Brook brings a wealth of experience and a track record of success in both sales and marketing strategies. He is adept at fostering strong and productive business relationships and is known for his strong team-building skills.
He has previously worked at InterContinental Danang Sun Peninsula in Vietnam, InterContinental Hong Kong, Bulgari Hotel London, Peninsula Hotels Brand, to name some.
Dec 5 2023
Jennifer Hu Named Vice President for HVS Executive Search Asia Pacific
HVS Executive Search announced the appointment of Jennifer Hu as Vice President based in Melbourne, Australia. Jennifer specializes in senior executive appointments within the Asia-Pacific region’s exciting industries of hotels, restaurants, real estate, and travel and leisure.
With over a decade of experience in hotel and leisure management at prestigious establishments like Ritz-Carlton and Shangri-La, Jennifer seamlessly transitioned into executive recruitment, contributing to the success of organizations across the region over the past 15 years.
A Dutch national and alumna of NHL Stenden University, Jennifer holds a Bachelor’s degree in Hotel Management, combining a strong academic foundation with extensive industry knowledge. Having resided and worked in Asia for more than two decades, Jennifer’s deep understanding of the region’s talent landscape positions her as a valuable asset to HVS Executive Search.
“With Jennifer joining our team in Asia Pacific, she is bringing with her exceptional expertise in the hospitality and leisure market. Her profound insights will significantly benefit our clients within the region and beyond and contribute to the advancement of our brand strategy. We extend our warm welcome to her as a valuable addition to our expanding team.” says Florian Kittler, Managing Director Europe & Asia Pacific at HVS Executive Search.
Beyond her professional achievements, Jennifer is deeply committed to family, exploration, culinary pursuits, and a holistic approach to health and wellness. Her multifaceted interests align with HVS’s commitment to fostering a diverse and vibrant workplace. HVS Executive Search looks forward to the positive impact Jennifer Hu will undoubtedly bring to the organization as she takes on her role as Vice President for the Asia-Pacific region.
Court Williams, Chief Executive Officer, HVS Executive Search comments: “Jennifer brings her deep hospitality industry expertise and network to HVS Executive Search as we continue to expand our international practice. We are confident Jennifer will add great value to our current and future client base in the Asia Pacific region to include an underserved market in Australia.”
Nov 30 2023
Centara appoints Michael Henssler as new Chief Operating Officer
Centara Hotels & Resorts, has strengthened its executive management team with the appointment of Michael Henssler as its new Chief Operating Officer, to oversee the expansion of the company’s diverse global portfolio and support the creation of exceptional guest journeys by blending innovation with Centara’s timeless Thai hospitality.
A hotel industry expert with almost 30 years of experience, Henssler has held senior leadership positions in Europe, the Middle East, and China. A graduate of the prestigious École Hôtelière de Lausanne in Switzerland, he has enjoyed a stellar career to date, largely with Kempinski, the leading European luxury hotel group. There he held such roles as President – China and Managing Director of Key International Hotel Management, the Chinese joint venture. Most recently, Henssler was Kempinski’s Chief Operating Officer – Asia.
As Chief Operating Officer of Centara, Henssler will oversee the company’s commercial, operations, and development divisions. Working alongside the senior executive team, he will add considerable value to the business, helping Centara to double its total portfolio and achieve its five-year goal of becoming a top 100 global hotel operator by 2027. He will strive to deliver new hotel management contracts in dynamic destinations and exciting new international markets, through Centara’s collection of six brands and new sectors, including branded residences and wellness retreats. “Centara is an outstanding company with a proud history and a bright future. It has a balanced portfolio of six distinct hotel brands, all of which have significant potential for growth. Coming from a large family, I deeply admire Centara’s commitment to family values and heartfelt Thai hospitality. I look forward to helping the group extend its warm welcome to even more guests around the world,” commented Mr. Michael Henssler, Chief Operating Officer of Centara Hotels & Resorts. “I am delighted to welcome Michael to the Centara family. With such an impressive career – including extensive experience in key markets such as China and the Middle East – and a proven track record of achieving exceptional results, he is the perfect person to help our company reach our goal of becoming a top 100 global hotel group,” said Mr. Thirayuth Chirathivat, Chief Executive Officer of Centara Hotels & Resorts.
Nov 23 2023
Radek Cais appointed Multi-Property General Manager at Marriott International in Doha
RADEK CAIS appointed as Multi-Property General Manager of Le Royal Méridien Doha, Agora Autograph Collection, and on the horizon, the glamorous Palais Vendôme, Doha, a Luxury Collection located at the doorsteps of the iconic 7-Star ultra-luxury mall Place Vendôme in the vibrant urban hub of Lusail, State of Qatar.
In the opulent and vibrant realm of Lusail, Qatar, where luxury and glamour intermingle, Team One takes immense pride in introducing the distinguished Radek Cais as Multi-Property General Manager for the prestigious Le Royal Méridien Doha, Agora Doha Autograph Collection, and up and coming Palais Vendôme, a Luxury Collection Hotel, all located at the doorsteps of the iconic 7-Star ultra-luxury mall Place Vendôme.
With experience in the luxury hotel business spanning continents and a Master’s Certificate in Hospitality Management from the illustrious Cornell University, Cais brings exceptional expertise in luxury business acumen. His odyssey spans continents in renowned establishments in Canada, China, Latvia, The Netherlands, Sweden, Norway, Bahrain, Saudi Arabia, Egypt and Abu Dhabi
Transitioning from the esteemed “House of Astor” The St. Regis Chengdu, Cais brings his “make the everyday exquisite” appeal to Lusail. His dynamic leadership has led to accolades such as the Top 3 Luxury Hotel spot in Greater China Condé Nast Traveler and the St. Regis 2022 General Manager of the Year. Notably, Cais spearheaded successful launches of The Ritz-Carlton Abu Dhabi Grand Canal and The Nile Ritz-Carlton in Cairo. In China, his legacy shone through iconic establishments such as the 7- star Wanda Reign on the Bund in Shanghai, The Ritz-Carlton Tianjin and St. Regis Chengdu
Nov 18 2023
Andaz Singapore Has A New Food & Beverage Leadership Team
The first Andaz property in Southeast Asia welcomes new Executive Chef Martin Satow and Director of Food and Beverage Moritz Kam
Andaz Singapore is pleased to announce the appointment of Martin Satow as its new Executive Chef and Moritz Kam as its new Director of Food and Beverage (F&B). The German natives’ new appointments will mark their return to Singapore, having spent time in the city between 2013 and 2019.
With a combined experience of 35 years, Chef Martin and Moritz will be leading the hotel’s culinary and F&B teams respectively to elevate guests’ dining experiences to new heights with fresh perspectives. They will be responsible for providing strategic direction to the property’s culinary and F&B service teams, overseeing the property’s five food and beverage outlets, including 5 ON 25, 665°F, Alley on 25, Mr. Stork, and Bar Square as well as all hotel events in Alley on 3.
Stephan Karl, General Manager at Andaz Singapore: “We could not be more thrilled to welcome Chef Martin and Moritz onboard the Andaz Singapore tribe to join our commitment to deliver fresh and delightful guest experiences. I have confidence that their widespan experiences in different countries as well as across our Hyatt brands will further enrich our reputation as a gastronomic destination in the city, especially since this will be their second appointment in our little red dot.”
Joining the Andaz Singapore tribe as a seasoned culinary expert, Chef Martin brings a wealth of international expertise honed at acclaimed establishments around the world. His Hyatt journey can be traced back to Grand Hyatt Berlin where he joined as a junior sous chef nearly two decades ago in 2007, following which he continued his career in Hyatt properties in Doha, London, Istanbul, and Singapore.
Martin’s inaugural role as Executive Chef was with Grand Hyatt Seoul when he joined them in 2019. Thereafter, Martin was assigned to support Grand Hyatt Jeju as a Culinary Support Specialist before transferring to Park Hyatt Shanghai.
His passion for elevating local and global flavours, underscored by the use of sustainable ingredients and practices, promises to ignite a new dimension in the hotel’s dining offerings. “I am excited to be back in Singapore and look forward to collaborating with my associates and teams, both old and new. Our collective talents will undoubtedly bring forth outstanding experiences that will leave a lasting impression on our guests at Andaz Singapore,” said Chef Martin.
Andaz Singapore is also delighted to welcome Moritz Kam as its new Director of Food and Beverage. Moritz brings a wealth of knowledge and strategic insight to the table, having successfully steered F&B operations in leading hospitality establishments in major cities in Asia.
His journey with Hyatt began in Beijing where he joined the iconic Park Hyatt property in the capital city as a Corporate Leadership Trainee. After about four years in Beijing and Dalian, he moved to Park Hyatt Tokyo to manage the award-winning venue, New York Grill & Bar. In September 2018, Moritz was promoted to the role of Assistant Director of F&B, which he held for the next five years in key Grand Hyatt properties, including in Singapore and most recently, Tokyo.
“It fills me with joyous excitement to experience the rich culture as well as heritage of Singapore, and share my impressions through a fresh perspective. Our Andaz family looks forward to welcoming guests from around the world and conversing with you over food and beverages. Join us in letting the good times roll,” said Moritz.
Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a luxury lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers 347 guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India, and Bras Basah Bugis cultural districts—with their intimate shophouse- filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark a discovery of the rich culture of Singapore and inspire guests to experience the city from new angles.
Nov 2 2023
Timothy M. Kelly Named President of Atlantis
Atlantis Dubai announced the appointment of Timothy M. Kelly as the President of Atlantis, Kerzner International. This is a testament to Timothy’s outstanding contributions and achievements during his six-year tenure at Atlantis Dubai.
In this brand-new role, Timothy will be responsible for leading and representing the entire Atlantis brand globally. He will continue his responsibilities overseeing the teams in Atlantis, The Palm and Atlantis The Royal in Dubai, and will begin overseeing the team in Atlantis Sanya in China. Timothy will also officially join Kerzner International’s esteemed Executive Team, ensuring the delivery of the entire organisation’s strategy across its multi-award-winning portfolio.
Timothy’s innate ability to lead and inspire his team has ensured that Atlantis, The Palm outperforms year on year. The illustrious Grand Reveal of Atlantis The Royal in January this year set the pace for a stream of awards, including the recent announcement that the newly opened property had been ranked in The World’s 50 Best Hotels list – the only hotel in the Middle East to be featured. From the record-breaking expansion of Atlantis Aquaventure, to the star-studded food and beverage offerings across both properties as well as the roll-out of multiple award-winning sustainability projects including the Atlantis Atlas Project, the achievements under Timothy’s leadership continue to propel the brand forward as a destination that reveals a new and extraordinary experience at every turn.
In his new role, Timothy will also ensure resort operations, design planning, brand alignment, sales and marketing, and people initiatives at all Atlantis properties are carried out to the highest level. Additionally, he will be responsible for representing Kerzner International, while providing mentorship to all General Managers and Executive Leaders under the Atlantis brand.
“Timothy’s appointment acknowledges his inspiring and dedicated leadership, and the incredible successes he has overseen at Atlantis, The Palm, which continues to achieve record growth, and Atlantis, The Royal, which opened to worldwide acclaim and excitement earlier this year, and is already collecting global awards and recognition,” said Philippe Zuber, CEO of Kerzner International. “I am delighted to welcome him to the Executive Team, and confident that under his stewardship, Atlantis will continue to innovate and excite, boldly redefining the luxury resort and entertainment experience for guests around the world.”
Commenting on his appointment, Timothy Kelly, President of Atlantis, said, “I am truly honoured that Kerzner International has placed their trust in me to embark on this exciting chapter ahead. The past six years have been incredible, and there’s been nothing more rewarding than witnessing our brand’s successful growth trajectory. I look forward to an exciting future filled with endless possibilities and continuing to work with our amazing colleagues throughout Kerzner International.”
Before joining Atlantis Dubai, Timothy served in a variety of senior leadership positions, most recently as Senior Vice President of Resort Operations at Wynn Palace, Cotai and Wynn, Macau (SAR). Prior to this, Timothy held the prestigious role of Vice President of Hotel Operations at MGM Grand in Las Vegas, Nevada. It was here that Timothy’s emphasis on guest experience, through the implementation of personalised service strategies, and the introduction of a new brand concept “Skylofts at MGM Grand”, led to MGM Resorts International achieving their first “Forbes Travel Guide Five-Star Award” in the history of the company.
Timothy’s leadership excellence afforded him to be the first representative of Forbes Travel Guide Service Advisory Committee, representing the Asia-Pacific Region, on Five-Star luxury service and maintenance standards. He was also appointed to the Nevada Hotel Lodging Association Board of Directors for six years, lobbying the state legislature supporting the integrated resort industry.
Oct 27 2023
Adrian Rudin Named Managing Director for the Dusit Thani Bangkok Hotel
Dusit International has appointed Mr Adrian Rudin as Managing Director of two highly anticipated properties in Dusit’s portfolio – the reimagined flagship Dusit Thani Bangkok hotel and ultra-luxury Dusit Residences.
Currently under development opposite Lumpini Park in the heart of Bangkok, where the iconic original Dusit Thani Bangkok hotel once stood, both properties are integral components of Dusit’s most significant project to date – Dusit Central Park – a mixed-use development that will also encompass an office tower, a high-end shopping mall, and a sprawling public rooftop park.
Set to make its grand debut in mid-2024, the new Dusit Thani Bangkok represents a contemporary transformation of the original hotel, which first graced the Bangkok skyline in 1970 as the city’s grandest and tallest edifice, famous for housing Bangkok’s most elegant ballroom.
Drawing inspiration from Dusit’s unique brand of Thai-inspired hospitality, the neighboring Dusit Residences is also dedicated to embracing Dusit’s rich legacy, and promises to offer a seamless fusion of luxury, comfort, and convenience for residents when it opens in early 2026.
Mr. Rudin, a Swiss national, brings over three decades of experience in leading luxury hotels under renowned banners such as Shangri-La and Kempinski Hotels. Positions he has held in his career include, amongst others, Hotel Manager of Shangri-La Singapore, General Manager of Traders Hotel in Singapore, and Opening General Manager of Shangri-La properties in Abu Dhabi and Beijing.
Before joining Dusit, he served as General Manager of Sindhorn Bangkok Kempinski and Vice President of Operations for China and Southeast Asia at Kempinski Hotels, where he managed the operations of 25 Kempinski and NUO Hotels, while providing support for new ventures.
“Being entrusted with the stewardship of these prestigious Dusit properties is both a privilege and an honor,” said Mr. Rudin.
Mr. Rudin holds an Advanced Certificate in Hotel Management from SHL (Schweizerische Hotel Fachschule Luzern) and an Executive Education certificate from Cornell Hotel Management School at Cornell University, New York.
Oct 26 2023
Kempinski Hotels appoints Stuart Dickie as Chief Financial Officer and Member of the Management Board
Kempinski Hotels has appointed Stuart Dickie as Chief Financial Officer (CFO) and Member of the Management Board. In his new role, he will oversee and lead the global financial team and be responsible for all aspects of the financial and risk management of the luxurious hotel group.
“We are excited to welcome Stuart to his new role”, says René Nijhof, Chairman of the Board of Directors of Kempinski Hotels S.A. “Stuart brings with him a wealth of global financial expertise and a proven track in similar positions in international hotel business. We are convinced that with his in-depth experience, he will provide strong financial leadership as we continue to build our company story.”
From 2000 to 2009 Stuart Dickie worked as Director of Corporate Finance at Mandarin Oriental Hotel Group, based in Hong Kong, before he was appointed Chief Financial Officer for the luxury hotel company. After more than eight successful years in this position, he joined Jumeirah Hotels & Resorts in the same function over a period of four years.
In his earlier career, Dickie was a senior manager at PWC in Hong Kong. A British National, Stuart is a chartered accountant, a member of the Association of Corporate Treasurers and has a BA in Business Studies from Sheffield Hallam University.
Oct 23 2023
Giampaolo Ottazzi appointed as General Manager for the first Orient Express Hotels in Rome & Venice
Ottazzi will be responsible for the strategic positioning, development, and operations management of both hotels, which are set to open in 2025.
With over forty years of experience in the luxury hospitality industry, Ottazzi began his career in sales and marketing management roles in Venice at the CIGA Hotel, in Portofino at Hotel Splendido, in Florence at Villa San Michele, in Como at Villa d’Este, and in 2000, moved onto General Manager of Villa La Massa Hotel in Florence. In 2008, he served as General Manager of Belmond Hotel Cipriani in Venice for more than twelve years before his most recent position as General Manager of Hotel De Russie in Rome where he began in 2021.
The prestigious arrival of Orient Express Hotels in Rome and Venice mark the establishment of the brand in Italy, a significant milestone for Orient Express as well as for, Arsenale, expert in luxury hotels and hospitality, who strive to promote Italian assets in the hospitality sector.
Omer Acar, CEO Raffles & Orient Express, says “Celebrating a pivotal moment, we welcome Giampaolo Ottazzi, an expert in luxury hospitality, in leading our Rome and Venice hotels set to open in 2025. ”
Paolo Barletta, CEO of Arsenale S.p.A, affirms “We are pleased to begin this journey together with Giampaolo. His expertise and deep knowledge of the sector in Rome and Venice’s city will be crucial elements to give even more value to a unique historical asset like Minerva and Palazzo Donà Giovannelli.”
Oct 20 2023
Senna Fernandes to head Macau tourism office for 2 more years
According to an announcement published on Wednesday in Macau’s Official Gazette, Ms Senna Fernandes has been appointed for an additional 24-month term as director of the Macao Government Tourism Office, a body also known as MGTO. Her new term starts on December 20.
Ms Senna Fernandes was first sworn into office as director of the tourism department in December 2012, initially for a one-year term. She has been reappointed for successive terms since.
The Macau government has a stated policy aim of encouraging its casino concessionaires to draw more of their customers from markets beyond China. That effort is to be coordinated with MGTO’s own promotional activities.
Prior to Covid-19, Macau was overwhelmingly a Chinese tourism market, with mainland China and Hong Kong accounting for 89.6 percent of Macau’s 39.4-million visitor arrivals in 2019, according to Macau government data.
Sept 20 2023
Manish Nambiar appointed Managing Director of Siam Kempinski Hotel Bangkok and Vice President Operations, South East Asia Kempinski Hotels
A veteran hotelier with almost 20 years of experience with Kempinski, he joins one of Kempinski’s flagship properties from his executive role as Area General Manager of Africa since 2021. In his previous position, he oversaw the operations of all Kempinski properties in the Africa region and was based at Kempinski Hotel Gold Coast City Accra, in Ghana.
Manish started his career path with Kempinski S.A. as a food and beverage specialist in Tanzania, East Africa in 2004 and enhanced his expertise by opening various Kempinski properties in the Middle East and Africa.
As the Vice-President of Operations for South East Asia, Manish will be responsible for the execution of operations, including service, operational brand standard delivery and the quality of all Kempinski hotels in the region. He will be based at Siam Kempinski Hotel Bangkok and will lead four other stellar properties in South East Asia.
‘I am proud to join an iconic landmark and flagship property of Kempinski and contribute to Thailand’s incredible reputation for warm hospitality and Bangkok’s dynamic hospitality community’, he said.
Like all hotels of the luxurious European hotel group, Siam Kempinski Hotel Bangkok is a member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, and offers a wide variety of benefits to members through the KEMPINSKI DISCOVERY Loyalty Programme.